Application Specialist / Customer Success

Job Description

Job Description

Andreoli Software is seeking a team-oriented customer service professional to join our Customer Support and Success team as an Application Specialist.

In this role, you will assist customers by phone and email with questions related to HITS, our point-of-sale software for tire and automotive service businesses. You will also participate in biweekly team meetings, sharing customer feedback and contributing ideas that help improve our products and customer experience.

This is a primarily in-office position in Charlotte, Monday through Thursday from 8:30 a.m. to 5:00 p.m., with the option to work from home on Fridays.

We offer a supportive, collaborative work environment and a strong benefits package that includes:

• Four weeks of paid time off
• Eight paid holidays
• Health insurance
• 401(k) retirement plan
• Optional remote work on Fridays

Founded in 1985, Andreoli Software provides cloud-based point-of-sale and business management solutions for tire and automotive service companies. We are a close-knit, team-oriented company known for dependable software, responsive customer support, and a healthy work-life balance. Our employees have the opportunity to build lasting customer relationships, contribute ideas, and make a visible impact on both our products and the businesses we serve.

Company Description

Founded in 1985, Andreoli Software provides cloud-based point-of-sale and business management solutions for tire and automotive service companies. We are a close-knit, team-oriented company known for dependable software, responsive customer support, and a healthy work-life balance. Our employees have the opportunity to build lasting customer relationships, contribute ideas, and make a visible impact on both our products and the businesses we serve.