Change Management Consultant

Change Management Consultant

Location: Austin, TX (must be local to the Austin area and willing to be ONSITE)

Contract: 12-18 months

We're looking for an experienced and people-focused Change Management Consultant to support a major transformation initiative. This is not a technical or back-end role, this is about the people side of change. You'll play a key role in driving user adoption, readiness, and engagement as new tools, systems, and processes are introduced. Working alongside project managers, relationship managers, and technical partners, you will lead the human side of change, ensuring employees are informed, supported, and empowered to succeed in a changing environment.

Why Join This Team?

This is a unique opportunity to lead change that truly matters, by focusing on people. You'll help build a culture of adaptability, transparency, and continuous improvement, working with a forward-thinking team that values collaboration and impact.

Required Qualifications:

• Bachelor's degree in Organizational Change Management, Communications, Business Administration, Information Technology, or a related field.
• 3+ years of experience in Organizational Change Management focused on driving user adoption and behavior change, not just system implementation.
• Hands-on experience with OCM methodologies such as PROSCI, including the development of stakeholder analysis, change impact assessments, and communications strategies.
• Proven ability to execute comprehensive change plans that drive awareness, understanding, and adoption across a broad user base.
• Excellent communication skills with a strong ability to translate complex or technical changes into clear, people-friendly messaging.
• Demonstrated experience engaging stakeholders across all levels of an organization, from executives to front-line employees.
• Ability to measure and report on change readiness, adoption success, and sustainability through collaboration with OCM Analysts.
• Strong interpersonal and collaboration skills with a passion for helping people navigate change successfully.
• Strong experience in employee communications, marketing, or stakeholder engagement.
• Previous experience using visual communication tools to support change messaging (e.g., graphic design, infographics).
• PROSCI certification strongly preferred.

Key Responsibilities:

• Lead the development and execution of change assessment plans, including stakeholder analysis and change impact assessments, to evaluate readiness and identify areas requiring targeted support.
• Design and implement comprehensive communication plans to drive awareness, alignment, and adoption—this may include emails, focus groups, SharePoint banners, FAQs, and other internal messaging tactics.
• Collaborate closely with project teams to ensure change strategies are aligned with project goals and timelines from planning through execution.
• Facilitate engagement strategies and touchpoints to support employees through the change process, focusing on transparency and trust-building.
• Translate technical or operational changes into clear, user-friendly messaging tailored to specific audiences.
• Measure effectiveness of change initiatives through adoption metrics, feedback loops, and adjustment of plans as needed.
• Partner with leadership, business stakeholders, and technical teams to ensure successful implementation and user adoption.
• Provide guidance, tools, and best practices to ensure consistent execution of change initiatives across the organization.

Genius Road, LLC is proud to be a Certified Women's Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit, and business need.