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Customer Service Representative

$39.52k - $45.76k
Full-time

Grande Aire Services Inc

Description

Join Southwest Florida’s trusted leader in air conditioning, refrigeration, and appliance repair—serving the community for 50+ years. Grande Aire Services is hiring a Customer Service Representative to support our high-volume, fast-paced service team.

What We Offer

  • $19–$22/hr. (experience-based)
  • 100% Employer-Paid Medical Insurance
  • Dental, vision & life insurance
  • Paid time off
  • 401(k) with company match
  • Referral bonuses & employee discounts

What You’ll Do

  • Answer high-volume inbound calls
  • Convert inquiries into scheduled service appointments
  • Set up and maintain customer records in Service Titan
  • Coordinate and dispatch appointments
  • Promote services and assist across communication channels
  • Handle customer concerns with professionalism
  • Support basic accounts receivable tasks

What You Bring

  • 1+ year of call center or high-volume customer service experience preferred
  • Strong communication, organization, and multitasking skills
  • A positive, service-driven attitude
  • Typing Skills

Location: 3963 Bonita Beach Rd SW, Bonita Springs, FL 34134

Apply now to join a respected, long-standing team and grow your career with us!

Vacancy posted 2 days ago
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