Accounts Receivable - Market Analyst

Own a portfolio of accounts and keep cash moving. This role is the go-to for billing questions, payment issues, and account resolution, working with both clients and internal sales teams to keep things accurate and moving fast. What You'll Do Be the Billing Resource Answer billing, account status, and payment questions from sales reps and staff, same-day or next-day on routine cases Flag account holds and billing discrepancies to sales and production teams before they cause delays Drive Collections Work 30+ day past-due balances and escalate final-notice accounts to the Bad Debt Specialist Contact clients and sales partners directly to arrange payment or payment plans Process credits, refunds, and money moves without unnecessary delay Own Account Accuracy Research and resolve disputed charges, unapplied payments, and billing discrepancies Perform regular account reconciliations Use dashboards to flag at-risk accounts and trends Maintain documentation for audit compliance What You Bring 1-2 years in accounts receivable, collections, or account management Coursework in accounting, finance, or business is a plus; hands-on experience counts just as much Strong problem-solving skills, you trace issues to root cause and resolve them independently Clear, professional communication with both clients and internal teams Solid Excel skills; Salesforce, CPQ, or billing platform experience is a plus High attention to detail and comfort with confidential financial data Self-starter who thrives independently and on a remote team Schedule Hybrid, St. Petersburg, FL corporate office. Core hours Monday-Friday, 8:00 AM-5:00 PM, with flexibility for overtime when deadlines call for it. No travel required. #J-18808-Ljbffr Valpak