Medical Receptionist/Medical Assistant

Job Description

Job Description

Full-time medical receptionist/medical assistant needed for busy multi-provider outpatient mental health office. Seeking an energetic, service-oriented individual with excellent interpersonal skills, a friendly and positive attitude, and ability to multi-task in a fast-paced setting. This job position is two-part role: the employee will serve as a medical receptionist as well as a TMS Technician. Transcranial Magnetic Stimulation (TMS) is an alternative treatment method for patients with treatment resistant depression. TMS technician training will be provided by this office.

Requirements/Skills:

• High School Diploma or GED
• Excellent interpersonal skills. A positive, nonjudgmental, unbiased demeanor is critical
• Outgoing and proactive work style with proven ability to multitask
• Ability to work independently
• Manual dexterity and fine motor skills
• Organizational and time management skills
• Computer skills, with proficiency in Windows based software. Previous experience using Electronic Medical Records is preferred
• Proficiency in verbal and written English (bilingual in Spanish is a plus)
• Ability to abide by HIPAA and other regulatory policies
• Previous experience working in a medical office with familiarity with procedures, policies, practices and medical terminology, telephone protocol and professional etiquette is preferred
• Medical Assistant certification or previous experience working in healthcare/mental health is recommended, but not required

Job Duties:

• Answering and triaging incoming calls
• Checking in patients for their appointments (verify insurance information, demographics, etc.)
• Faxing, scanning, filing
• Collecting copayments and outstanding balances (batch and balance at end of day)
• Covering co-workers’ vacation/sick/personal time
• Opening and/or closing the office multiple days per week
• Other duties as assigned by office manager
• Hands-on contact and interaction with patients when checking patient vital signs and administering TMS treatment

Benefits:

• Competitive pay
• Weekly paychecks
• Paid Time Off: Sick, Vacation, Holidays
• 401(k) Retirement Plan
• Eligible for bonuses
• Free parking

Schedule:

• Daytime & evening availability is required
• Monday to Friday schedule
• No weekends