Lead - International Sales Operations

Company Igloo Products Corp. is a leading American brand known for durable coolers. Role Overview As a Sales Operations Lead, you will oversee and optimize sales operations in the International ROW channel, ensuring the effective execution of sales strategies, process improvements, and data analysis to drive sales performance and achieve revenue goals. Essential Job Duties and Responsibilities Work with HQ teams by providing data, reporting and input to influence better business outcomes. Provide support to internal and external sales leaders. Lead the completion of price submission via CM and SharePoint tools as well as evaluating customer loads and freight requirements. Compile and update pricelist product pictures. Assist in the preparation for sales meetings, customer appointments and presentations. Facilitate and accurately complete new customer set‑up checklist across cross‑functional teams. On‑board new customers and review vendor guidelines to understand cost implications, cost‑to‑serve deviations and EPR requirements for unique product requirements such as pre‑ticketing, stickering, etc. Maintain and update rep group contact information. Maintain ongoing excess inventory file. Work closely with customer service representatives and logistics team to ensure sales orders, purchase orders and documentation are expedited to facilitate on‑time shipment of orders. Assist in communication and training with external reps as needed. Liaise with various departments to facilitate timely requests and process bottlenecks (e.g., pricing discrepancies, timely PI turnaround, customer requests). Lead the submission and tracking of PFR and SUM forms. Liaise with the product management team to support requests and questions from sales. Lead the submission of CoOps inTrade Management. What We Offer Medical Vision Life Insurance Short term & Long-term disability Supplemental life insurance Flexible Spending Accounts Minimum Requirements and Qualifications Bachelor’s Degree or equivalent experience. At least 3 years of work experience in consumer products goods company, sales support and/or operations. Must possess a pro‑active attitude and exceptional organizational skills. Ability to work independently and with cross‑functional teams. Effective communicator and must show the initiative and motivation necessary to complete job functions. Advanced proficiency with MS Office, including Excel (e.g., pivots, advanced formulas) & PowerPoint. Preferred Qualifications Working system knowledge of Oracle. Strong experience working in models that influence pricing, assortment and merchandising decisions. Proven track record of delivering above expectations without direct authority in a result‑oriented culture. Working Relationships & Environment Internal stakeholders will include Sales, Customer Service, Finance, IT and Supply Chain. Travel Requirements: Will require some evening calls with Asia team. Additional Skills, Competencies & Characteristics Solid presentation skills; must be able to effectively develop and deliver compelling and informative presentations. Excellent leadership, communication and interpersonal skills. Sound decision‑making skills, strategic agility, and analytical skills. Ability to communicate effectively, in written and oral form, with both internal and external customers. Computer skills, including but not limited to Microsoft Office. Equal Opportunity & Diversity Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us. Igloo offers equal opportunities for everyone. All employees shall be treated according to their abilities and qualifications in every employment decision, including but not limited to hiring, advancement, compensation benefits, training, layoffs and termination. Any form of discrimination or harassment against employees due to personal factors, such as gender, ethnicity, skin color, age, sexual orientation, religion, nationality, disability and pregnancy or employees with family responsibilities is prohibited. All applicants must be at least 18 years old and legally authorized to work in the United States on a permanent basis. Igloo supports and respects the protection of internationally proclaimed human rights. We do not tolerate child labor or any form of modern slavery, including forced, bonded or compulsory labor, physical or psychological punishment or human trafficking. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Cool Gear International