Inside Sales Associate

Inside Sales Associate The Inside Sales Associate works on the phone and at the branch counter to service contractors, distributors, and retailers purchasing fence products. Daily Expectations Discovery conversations with existing and prospective customers to identify products and services that Master Halco can provide to grow their business. Calling current customers by phone to generate orders for delivery on scheduled routes and to inform customers of specials and sales promotions. Working as a team with other sales and operations people to hit sales goals and earn bonuses and spiffs. Excellence with phone sales, computer entry, and customer‑facing engagement. Desired Sales Experience or Applicable Product Knowledge Building materials: metals, woods, plastics, hardware. Do‑It‑Yourself retail. Construction. Mechanical/Electrical. Benefits and Rewards Competitive pay range of $23.75 to $28.13 per hour (based on experience) Quarterly bonus program and spiffs. Monday through Friday schedule. Typical operating hours are 8 a.m. – 5 p.m. A competitive health‑care plan typically starts following the 31st day of employment. Generous matching 401(k) plan. Tuition reimbursement up to $10,000 per academic year. Generous paid‑time‑off package. Corporate discount opportunities and more. Responsibilities Partner with the outside sales team to expand products and customer base. Collect market intelligence from customers regarding competitive situations, competitor pricing, and market conditions, and inform the Branch Manager. Take inbound phone calls and emails from contractors and retail customers to process quotes and orders in a timely manner. Consult with clients/customers after sales to provide ongoing support. Prepare job‑order quotations based on customer requests and information. Communicate by phone or email with customers from the time of order to the time of shipment. Qualifications High school graduate or equivalent work experience. 1–3 years of customer service/sales experience. Excellent phone and customer‑facing experience. Strong communication skills (verbal & written). Computer literate and proficient in MS applications (Excel required). Equal Opportunity Employer Master Halco is proud to be an Equal Opportunity Employer. We are committed to a work environment that respects and supports all individuals. We do not discriminate based upon race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, genetic information, national or ethnic origin, military service status, or other applicable legally protected characteristics. Master Halco is committed to creating an inclusive environment for all associates. #J-18808-Ljbffr Master Halco