Pack Shift Coordinator 1 - Full Time

Job ID: 293619
Location Name: Omni-Channel Distribution Center
Address: 9394 Sephora Way, Avon, IN 46123, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Distribution Center

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All official Sephora US recruitment emails will come from a @sephora.com email address. We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text. Learn more about Sephora on our official careers site inside-sephora.com, and search for verified US roles at join.sephora.com.

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

The primary responsibility of the Shift Coordinator is to work closely with departmental associates to ensure productivity, accuracy, safety, and security standards and expectations are met. This position assigns work tasks to others, monitors progress of work against established standards, operates and maintains various WMS systems, balances inventory and helps manage the flow of communication on and between other shifts.

Essential Functions of Job:

• Knowledge of the how differing operating activities impact overall functioning of the distribution center.
• Use various in-house computer systems to track and monitor work activities.
• Prioritize and assign work tasks to other associates to achieve work goals.
• Communicate daily work goals to team, coordinate against defined action plan.
• Monitor associates’ work performance and provide feedback for improvement.
• Train associates in their duties as described in the “Preferred Methods and Procedures” manual.
• Follow all Company, state and OSHA safety rules, policies and regulations to ensure safe working practices, including proper work attire; report safety violations and potential safety violations to appropriate supervisory or management personnel.
• Comply with all Company Loss Prevention policies and procedures.
• Maintain excellent attendance as set by Sephora company policy and set an example for other associates.
• Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs.
• Provide high quality internal and external customer service per company standards..

Knowledge, Skills and Abilities:

• Previous experience with a Warehouse Management System (WMS) or previous experience with menu-driven applications, and/or ability to learn system.
• Demonstrate effective problem-solving.
• Ability to multi-task and manage against competing deadlines.
• Possess strong interpersonal and communication skills.
• Demonstrate flexibility and interest in being cross-trained (and assigned) to other work areas.
• Ability to work closely and effectively with others in a way that promotes a team environment.
• Ability to effectively give and receive feedback in a professional and respectful manner that sets an example to others.
• Ability to take instruction and follow through, as well as effectively give instruction to others.
• Must be proactive to business needs.
• Ability to understand other functions of the business as they apply to position.
• Demonstrate an enthusiastic and professional demeanor.

Supervisory Responsibilities:

• None

Working Conditions:

• Moderate but varying temperature and humidity in office and warehouse environments.

Physical Requirements:

• Must be able to stand, sit, squat, lift and /or walk for duration of scheduled shift.
• Must be able to lift up to 50 lbs.

Minimum Qualifications:

• College degree or relevant work experience.
• Working knowledge of MS Excel, Word and Outlook.
• Basic math skills.

Starting base pay is $24.70 - $26.45/hr. Certain work schedules may also be eligible for shift differential pay. Sephora will consider for employment all qualified applicants, including those with a criminal history, consistent with applicable laws and “fair chance” ordinances. If you have a disability and need assistance in the application or interview process, please speak with your recruiter.

What You’ll Get:

The target hourly pay for this position is $24.70 - $26.45. The actual hourly pay offered depends on various factors, including starting wages competitive to the market for similar roles; relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location. Certain work schedules may also be eligible for shift differential pay. This job will be posted for a minimum of 5 days.

• Caring Community . Thrive in a supportive, mentorship-driven environment where you’re valued, connected, and empowered. Our leadership ensures you have the guidance and encouragement needed to flourish in a fast-paced DC role.
• Fulfilling Path . We invest in you, not just your role, with opportunities to learn, innovate and lead.
• Meaningful Work . Your work creates real impact. With every decision leading to thousands of shipments, you bring beauty to life for our clients.

Rewards as Unique as You:

Some benefits have eligibility requirements and may depend on job classification and length of employment. 

• Health . Thrive on and off the floor with healthcare plans that fit you and your family – medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth . To help you save for your future, we offer a competitive 401k with 4% match as well as FSA and HSA programs.
• Balance . Recharge and reconnect! Enjoy paid time off, sick paid time off, protected leave, and fun culture moments that bring our team together – like group led stretches, BBQs, and special dress-up days – to keep you energized and connected.
• Growth . At Sephora, you’ll find the support needed to turn your role into a lasting career. We provide access to development programs, mentorship, tuition reimbursement and in-house training, ensuring you grow.
• Perks . Love what you do, love what you get! Enjoy 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts to LVMH brands.
• Support. Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. 

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. 

Join Us and Belong to Something Beautiful