Customer Service Representative/Application Processor

Job Description

Job Description

Automated Health Systems has part-time Customer Service positions available. This position supports doctors and healthcare providers with their enrollment into Medicaid.

Three weeks of training provided on workflows and Medicaid rules. Work collaboratively in a team environment.

This is an ONSITE position.

Assist doctors with their applications, follow up as needed, update and enter information in computer systems, and maintain confidentiality of information.

Work in a professional environment with business casual dress code. Shifts available between 8 AM to 5:30 PM. Monday through Friday.

• Medicaid or Healthcare insurance experience is preferred,
• Strong PC proficiency and ability to work with multiple business systems required.
• Minimum two years’ experience in a call center environment and/or customer service position required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.

 

This position will begin as remote and will move to an onsite. The office is located in McCandless Township, PA.

 

EOE

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Company Description

Founded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation.

Our mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations.

We provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide ser

Company Description

Founded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation.\r\n\r\nOur mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations.\r\n\r\nWe provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide ser