Associate Store Manager - Barton Creek, Austin, TX

divh2Associate Store Manager - Barton Creek, Austin, TX/h2pCasper (Casper.com) believes everyone should sleep better. Thats why we obsess over designing sleep products that actually make a differencefrom the littlest dreamers and beyond. Including mattresses, pillows, and bedding, our entire collection is dreamed up and engineered in-house by our product and design teams. Sleepers can shop online, visit one of our 40+ retail locations across the United States, or find us through a growing network of trusted retail partners./ppWe are looking for a naturally charismatic leader with exceptional service and sales acumen to be the Associate Store Manager. You will oversee staff and day-to-day operations alongside the Store Manager. You will help benchmark Caspers offline experience by nurturing a customer-centric and consultative sales culture. You are passionate about people management and recognize that getting the best from your team requires leading by example, active coaching and investing in their development. You have a practical sensibility when it comes to customer journey and excel in data-driven decision making./ppCreate an engaging customer experience that focuses on building relationships through the connection and relation of our brand and brand values./ppEvangelize the Casper mission of sleep and increase customer awareness. Protect and enhance the Casper omni channel customer journey./ppBe the voice of the customer, ensuring insights and opportunities to improve brand, product and services are communicated back to the Casper organization./ppResponsible for meeting/exceeding sales plans and increasing Caspers market penetration rate./ppAssume managerial duties in the absence of the manager, including staff scheduling, opening/closing, inventory management, upholding visual brand standards, maintaining safe working conditions and facilities maintenance/ppRecruit, retain and develop a unique talent pool through continuous daily networking and interviewing prospective candidates./ppDevelop, coach, and mentor a world class service-minded and high performing team/ppFoster an inspiring environment of engagement and learning, empowering team members to realize their full potential/ppMaintain a performance culture of ownership, continuous improvement and goal achievement/ppImplement and supervise ongoing training and feedback with the team/ppWork with the fleet to build out back of house processes and manage continuous improvements/pp3+ years minimum experience as a people leader in Retail, sales, customer service or hospitality industry/ppExceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments/ppFinancial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses/ppDeep and demonstrated understanding of service excellence in a consumer environment/ppExcellent communication skills with a knack for building consensus via influence/ppThe desire to work in a fast paced, entrepreneurial environment understands the importance of experimentation and iteration/ppWilling to relocate for growth opportunities/ppFluency in Salesforce preferred/ppHours expectation: minimum of 40 hours per week including weekends, based on business needs. There may be times when you are required to be in the store alone/ppAbility to move boxes weighing up to 150 lbs and be on your feet all day/ppBachelors Degree or equivalent/ppSalary as well as monthly bonus potential/ppMedical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...)/ppEmployee Discount to use on whatever you like! (with a few exceptions)/ppParticipation in our 401k program/ppPaid Time Off with increases after tenure milestones/ppIncentivized Referral Program/ppIf you dream about this stuff this job is probably right for you. We look forward to learning more about you!/ppAs part of our hiring process, employment offers are contingent on the successful completion of a background check and drug screening, where permitted by law./ppEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor./p/div