Behavioral Health Office Manager

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Careers Advancement

Job Summary
The Office Manager is responsible for overseeing the daily administrative operations of multiple out patient mental health offices to ensure efficiency, organization, compliance, and excellent patient support. This role serves as a central point of communication between clinicians, administrative staff, clients, and leadership while helping maintain a professional, supportive, and confidential environment.

Responsibilities

Administrative Operations

• Oversee day-to-day office operations for the practice
• Maintain office organization, workflow efficiency, and scheduling coordination
• Ensure front office coverage and support administrative staff as needed
• Monitor office supplies and place orders when necessary
• Assist with onboarding and training of new employees and cliniciansScheduling & Client Support
• Oversee clinician schedules and appointment coordination
• Support front desk operations including client check-in/check-out procedures
• Assist with handling client concerns, scheduling conflicts, and office communication
• Ensure accurate and timely documentation within SimplePractice or other EHR systems
• Maintain HIPAA compliance and confidentiality standard
• Staff Support
• Assist leadership with recruiting, onboarding, and employee communication
• Help monitor attendance, call-outs, PTO requests, and office coverage needs
• Support implementation of office policies and employee procedures
• Foster a positive and professional team environment
• Assist with insurance verification, billing coordination, and payment tracking as needed
• Communicate with billing departments or external vendors when necessary
• Coordinate office meetings, trainings, and operational updates

Qualifications

• Previous mental health office management or administrative experience is required
• Experience in a healthcare, behavioral health, or mental health private practice setting is required
• Knowledge of HIPAA and patient confidentiality standards
• Experience using SimplePractice or electronic health record systems is required
• Strong organizational, communication, and multitasking skills
• Ability to handle sensitive situations professionally and confidentially
• Proficient in Microsoft Office, Google Workspace, and scheduling systems