Host/Hostess - Velvet Buffalo

Host/Hostess

Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don't raise the bar. We are the bar. We create destinations, not pit stops, and we're looking for people who are ready to join a team that pushes boundaries and values hard work every day.

Velvet Buffalo Modern Italian delivers fresh ingredients with a side of rustic charm. Our rotating seasonal menu features thoughtfully crafted dishes made from scratch that are inspired by the many regions of Italyfrom house-made pasta and artisan-style bread to sustainably sourced seafood and our own spin on traditional desserts. At Velvet Buffalo, we do classics really well.

We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.

In this role, you'll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters hereuse it to build the future, make an impact, and continuously improve the guest experience.

As the Host/Hostess, you will serve customers and extend great customer service by providing information to help with seating and to-go orders. You must have a positive personality as you are the first impression that a guest receives about the restaurant.

What Your Day Will Look Like

• Introduce yourself and greet customers with a smile and a welcoming attitude; maintain eye contact with the customer when speaking to them and acknowledge their requests
• Understand the seating arrangements and timing of every table to be sat
• Understand server patterns and what they are capable of in order to provide quality customer service
• Prepare dining room by setting tables with clean, full condiments and tabletop menus
• Use downtime to check with guests, fill waters and overall restaurant needs
• Ensure carry-out orders are properly rung in and packaged before guest leaves
• Leave a positive impression on the customers to ensure a return venture and potential word of mouth promotion

What It Takes To Succeed

• You have a high school diploma or equivalent
• You have basic computer skills
• You have basic math skills (able to add, subtract, and count change back to customer)
• You have legible handwriting
• You have strong customer service and oral communication skills
• You are 16 years or older
• You are able to regularly talk and hear
• You are able to stand, walk, bend, kneel, stop, and crouch
• You are able to occasionally lift products weighing up to 50 pounds

Mandatory Requirement

• U.S. Work Authorization (required).

Join a team that makes an impression. At Geronimo Hospitality Group, we are cool people who work hard. Every shift, every day, we push the boundaries and strive to be the best. If you're ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.