UX Designer

UX Designer Position

Contract 6-12 months Hybrid In: Pittsburgh, PA, NYC, or Orlando, FL.

Operational risk platform, moving from legacy to SNOW. Not building out anything custom, everything is offered out of the box within SNOW. SNOW developers are outsourced from SNOW. Keeping alerts and notifications simple, UI is not easy to navigate. Challenge workflow put together with PO – put Visio together, process engineer signed off, but when you got into the application, end user has to click through 6 different screens. SaaS out of box, will suggest best practice, they will say SNOW suggests best practice, customer defines value. New workflow in SNOW, how enhancements need to come across. Partner closely with SNOW who are going to suggest best practices.

Required Skills:

• Come in there to look at entire experience, do we need to reduce number of fields, what can SNOW do, not what it cannot do – really needs to be able to have conversations with SNOW and work towards solution to simplify
• UX Design skills
• Some UI/Visual Design skills
• Wireframing
• Prototyping
• Designing within SNOW is a huge plus
• Solution mentality

Snow for ServiceNow enables organizations to leverage Software Asset Management (SAM) intelligence created in Snow License Manager by automatically populating the CMDB with cleansed and normalized data.

The result is a consistent software model which improves the data quality for numerous processes such as populating the Product Catalog, the Service Catalog, Service Management and Procurement. The software inventory is established through Snow’s unique Software Recognition Service, which recognizes more than 420,000 software titles from over 69,000 manufacturers including vendor name, application name, and version. A detailed and accurate CMDB that reflects the organization is reality thanks to automatic population. Cut out manual work, cut out years of effort, cut out human error, cut out reticence to keep records up to date. Instead, maximize investment already made in IT tools, remove risk, and create insight to ensure optimized spend, compliance, and business agility. Snow for ServiceNow combines the leading solutions for SAM and IT Service Management (ITSM) to deliver value that is much greater than the sum of their parts. It populates the CMDB with cleansed and normalized asset data about users, software titles, and hardware from across the organization’s network – gathered by Snow Inventory, or third party connectors. Snow License Manager provides SAM intelligence, such as what software users have installed on their devices, what software is in use, license compliance, and cost per business unit.

Required Skills: 3 days onsite Hybrid In: Pittsburgh, PA, NYC, or Orlando, FL.