Quality Control Supervisor

Quality Control Supervisor

Gerresheimer is an innovative system and solution provider and global partner for the pharma, biotech and cosmetics industries. The company offers a comprehensive portfolio of pharmaceutical packaging, drug delivery systems, medical devices and digital solutions. Gerresheimer ensures the safe delivery and reliable administration of drugs to the patient. With around 13,600 employees and over 40 production sites in 16 countries in Europe, America and Asia, Gerresheimer has a global presence and produces locally for regional markets.

Job Description

Detailed tasks of the role:

• Personnel management, including all related individual tasks (initiating disciplinary measures, employee appraisals, performance reviews, staff development, etc.)
• Ensuring effective workforce planning (vacation and shift scheduling)
• Participation in personnel and CAPEX planning
• Participation in handling customer complaints and deviations
• Independent, continuous development of the area of responsibility
• Taking responsibility for (partial) projects within a defined scope
• Ensuring continuous audit readiness
• Maintaining a trustworthy collaboration with internal and external interfaces (e.g., production departments, Technical Support, Customer Service, plant management, TCC/SEC)
• Independent compliance with standards, legal requirements (e.g., working hours act, occupational safety regulations), and internal company regulations (SOPs, works agreements, etc.)

Qualifications

Required education/qualifications: Completed technical vocational training and advanced qualification as a technician or master craftsman, with at least 5 years of experience in a comparable role with leadership responsibility in a quality-related environment. This position requires specialized knowledge in quality management combined with leadership experience.

Required professional competence:

• Advanced knowledge of leadership methods (e.g., conducting employee discussions, personnel development)
• Good IT application skills (e.g., Microsoft Office, MES & ERP systems)
• Excellent knowledge of required Quality Management (QM) guidelines
• Advanced knowledge of testing procedures and measurement technology
• Basic knowledge of manufacturing processes (e.g., products and production processes)
• Good command of English (spoken and written)

Required social competence:

• Leadership skills, especially role model behavior (integrity, transparency, appreciation, persuasiveness)
• Confident and professional demeanor
• Strong communication skills
• High level of initiative
• Resilience and stress tolerance

Required methodological competence:

• Preparation of technical reports
• Knowledge transfer (instruction, didactics)
• Strong assertiveness
• Good analytical and conceptual abilities

Objective of the role: Ensure efficient and effective workflows within the area of responsibility while complying with established requirements and standards.

Function-related key figures/KPIs:

• Absenteeism rate
• Occupational safety
• 5S implementation
• Productivity

Additional Information

Why join us:

• Be part of a company that values your skills and ideas
• Work in an environment where quality truly matters
• Join a team that supports each other and grows together
• Contribute to products that have global impact

Join us and be part of a forward-thinking team dedicated to innovation and excellence. Together, we will drive digital transformation and achieve remarkable results.