Patient Services Manager 2

Role Overview Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day! Sodexo is seeking a Patient Services Manager 2 to provide operational leadership at UC Medical Center located in Cincinnati, OH. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being. What You'll Do Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction. Oversee Sodexo’s Patient Dining Program and daily meal rounding, inclusive of service recovery. Collaborate with clinical, food service, and interdisciplinary teams to enhance the patient experience. Perform tray assessments to ensure food quality and presentation and tray accuracy. Exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits. Perform management functions that include direct supervision of hourly associates, including employee development. What We Offer Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies. Knowledge of nutrition and specialized diets and experience with oversight of diet offices is a plus. Strong management skills, preferably in healthcare. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Qualifications & Requirements Minimum Education Requirement: Associate's Degree or equivalent experience. Minimum Management Experience: 2 years. Minimum Functional Experience: 2 years of work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. #J-18808-Ljbffr