Quality Manager

Overview Quality Manager / 质量经理 Minhang District, Shanghai, China Quality professionals don't join companies to maintain spreadsheets and tick boxes. You join because you want to solve problems, improve processes, influence manufacturing performance, and see the impact of your work. That's exactly what you'll find here. At Morgan Advanced Materials, you'll be part of a global business with nearly 170 years of engineering expertise and around 8,000 employees worldwide. Our advanced materials help customers across automotive, industrial, energy, aerospace, rail and many other sectors solve complex technical challenges. In Shanghai, you'll play a key role in shaping quality performance across the site. You'll have the opportunity to lead investigations, drive improvement programmes, strengthen customer confidence, and work closely with operational and leadership teams to raise standards across manufacturing. The Role This is a hands-on quality leadership role where you'll have the freedom to influence how things are done. You'll be trusted to identify risks, solve recurring issues, improve systems, and help the business move from reacting to problems to preventing them. Whether you're leading customer complaint investigations, supporting product launches, or improving the effectiveness of the quality management system, you'll have a direct impact on operational success. Responsibilities What You'll Do Lead and continuously improve the site's Quality Management System Plan and conduct internal audits to ensure compliance with ISO 9001, IATF 16949 and related standards Drive root cause investigations and corrective actions for production and quality issues Lead customer complaint investigations and prepare 8D reports Support APQP activities, quality planning and PPAP submissions Develop and maintain quality control plans, inspection standards and work instructions Analyse quality performance data and identify opportunities for improvement Partner with manufacturing, engineering and customer-facing teams to resolve problems quickly and effectively Coordinate warranty and aftermarket quality issues, ensuring customers receive timely updates and resolutions Report quality performance, risks and improvement activities to site leadership Qualifications What You'll Bring At least 5 years' experience in quality management within a manufacturing environment Strong knowledge of ISO 9001, IATF 16949 and ideally CRCC requirements Experience using APQP, PPAP, FMEA, SPC, MSA and other core quality tools A structured approach to problem-solving using methodologies such as Six Sigma, 8D, 5 Why and PDCA Strong analytical skills with the ability to turn data into meaningful actions Experience leading improvement initiatives and influencing cross-functional teams Team leadership or people management experience Strong written and spoken English communication skills A practical mindset and the confidence to challenge the status quo when improvements are needed What You'll Get A role where you'll have genuine influence rather than simply maintaining existing processes The opportunity to work within a global manufacturing organisation with a strong technical heritage Exposure to international customers, teams and quality standards A collaborative environment where continuous improvement is encouraged and supported Career development opportunities within a global business Competitive salary and benefits package aligned to the local market 质量经理

工作地点：上海市 闵行区

如果您是一位热衷于解决复杂质量问题、推动持续改进，并希望在一家拥有全球影响力的制造企业发挥价值的质量管理专业人士，那么这可能是您正在寻找的机会。 在摩根先进材料（Morgan Advanced Materials），您不仅是在维护质量体系，更是在帮助全球客户获得更可靠、更高性能的产品。我们的先进材料被广泛应用于新能源汽车、风力发电、工业设备、航空航天等关键领域。您的工作成果将直接影响客户满意度、生产效率以及业务发展。 作为一家拥有超过170年历史的英国上市公司，我们为员工提供国际化平台、稳定的发展环境以及参与全球项目的机会，让您的专业能力获得更广阔的施展空间。

您将负责什么

在这个岗位上，您将成为工厂质量管理工作的核心推动者，与生产、工程、供应链及客户紧密合作，推动产品质量提升和流程优化。 您将会：

负责质量管理体系的维护与持续改进，确保体系有效运行并满足相关标准要求

策划并实施内部审核，识别改进机会并推动落实

向管理层汇报质量绩效及改善进展

主导生产过程中的不符合项分析与处理，推动纠正与预防措施落地

运用8D、5Why、PDCA、Six Sigma等方法开展根因分析和问题解决

参与或主导客户投诉调查及8D报告编制

负责APQP活动支持及PPAP文件准备

制定和更新质量检验标准及作业指导书

协调售后质量问题和保修件处理，确保客户获得及时响应

与跨职能团队合作，持续提升产品质量和制造过程能力

您将带来什么

我们希望您不仅具备扎实的质量专业知识，更愿意主动推动变化，而不是仅仅“维持现状”。

您可能具备：

5年以上制造业质量管理相关经验

熟悉ISO 9001、IATF 16949，具备CRCC体系经验者优先

熟练运用APQP、PPAP、FMEA、MSA、SPC等核心质量工具

具备丰富的问题分析与解决经验

熟悉8D、5Why、PDCA、Six Sigma等持续改善方法

较强的数据分析和统计分析能力

良好的英语听说读写能力

优秀的沟通协调能力，能够与内部团队及客户有效合作

具备团队管理或团队领导经验

结果导向，善于推动问题落地解决

您将获得什么

加入一家拥有170多年历史、业务覆盖全球的国际化制造企业

在质量管理领域拥有更大的自主权和影响力

与全球团队及国际客户合作的机会

参与持续改善和业务提升项目，不只是维护体系，更能推动业务发展

稳定且长期的职业发展平台

具有市场竞争力的薪酬福利体系

开放务实、鼓励改进和创新的工作环境

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