Guest Reception

Job Description

Here's why you'll love it here!

We offer an excellent benefits package to our full-time Team Members that include:

• Medical, Dental, and Vision insurance from day one!
• Financial Wellness - 401k plan with company match, life insurance, company stock purchase program.
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe.
• Generous Paid Time Off and Paid Sick Days Program.
• Team Member Recognition and numerous learning and advancement opportunities and more.

Responsibilities

As a Sales Gallery Coordinator you will be responsible for providing outstanding service to both our internal and external customers while supporting Sales and Marketing Departments by performing a variety of responsibilities in a smooth and consistent manner.

Responsibilities:

• Set and update the various Sales Executive rotations daily and any specialty rotations on the effective dates.
• Check in guests and owners for their sales presentation and assign appropriate Sales Executives with accurate codes.
• Answer all phone calls and direct to the appropriate extension number.
• Supervise daily attendance and training attendance.
• Take inventory and stock of all kitchen supplies including but not limited to: Food, Coffee, Juice, Paper Good/Cleaning Supplies, and Soda.
• Assist with extra premiums for all departments and reconciles nightly.
• Carries out all reasonable requests by management of which a team member is capable of performing.

Qualifications

What we are looking for:

Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you should have the following minimum qualifications and experience:

• High school diploma or equivalent.
• Warm welcoming smile and demeanor to greet all guests and other team members.
• Previous customer service experience.
• Helpful and impeccable communication skills
• Professional appearance and friendly demeanor.
• Strong Understanding of Microsoft Suite

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• 6 months or more previous experience working in the timeshare industry.
• Detailed understanding of the area with ability to explain activities, restaurants, and destinations.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests' vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Hilton Grand Vacations