Enterprise Account Director

Enterprise Account DirectorTurner & Townsend are currently seeking an experienced Enterprise Account Director to join our team in Portland, OR. In this strategic leadership role, you will manage and grow our valuable athletic apparel enterprise client relationship while driving revenue expansion and ensuring exceptional customer success. The ideal candidate will combine strong sales acumen with consultative relationship-building skills, leading a team to deliver outstanding results and exceed organizational objectives.ResponsibilitiesDevelop and execute strategic account plans for the client, identifying expansion opportunities and driving revenue growth within existing accountsLead and mentor a team of account managers and customer success professionals, providing coaching, performance feedback, and career development opportunitiesBuild and maintain executive-level relationships with key stakeholders and decision-makers at enterprise accountsManage the full sales cycle for complex, multi-stakeholder deals, including needs analysis, solution design, proposal development, and contract negotiationMonitor account health metrics, pipeline forecasts, and key performance indicators; prepare regular reports and presentations for senior leadershipCollaborate cross-functionally with product, implementation, and support teams to ensure seamless customer onboarding and ongoing satisfactionIdentify and pursue upsell and cross-sell opportunities to maximize customer lifetime valueRepresent the organization at industry events, conferences, and client meetings to strengthen brand presence and generate business opportunitiesMaintain detailed and accurate records in the customer relationship management (CRM) system and ensure compliance with all company policies and proceduresQualifications7+ years of progressive experience in enterprise account management, strategic account management, or enterprise sales leadershipProven track record of successfully managing and growing large enterprise accounts with annual contract values exceeding $500,000Demonstrated experience leading and developing high-performing sales or account management teamsStrong negotiation and consultative selling skills with the ability to influence executive-level stakeholdersExcellent communication and presentation skills, with the ability to articulate complex solutions to diverse audiencesProficiency with CRM platforms and sales enablement toolsStrategic thinking and business acumen with strong analytical and problem-solving abilitiesExceptional organizational and time management skills with the ability to manage multiple priorities simultaneouslyResults-oriented mindset with a commitment to exceeding sales targets and customer satisfaction goalsPreferred: Experience in the software-as-a-service (SaaS), technology, or professional services industryPreferred: Experience with enterprise sales methodologies such as Sandler, Challenger Sale, or similar frameworksAdditional InformationThe salary range for this full-time role is $225K- $275K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate's experience and qualifications. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.