IT Project Manager I

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success . Our winning team pursues excellence while learning and evolving
• Career growth . We develop industry leading talent because Ross grows when our people grow <
• Teamwork . We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE

The IT Project Manager I, End User Productivity (EUP), is responsible for planning, managing, and delivering technology initiatives that enhance enterprise collaboration, video conferencing, workplace technology, and End User Productivity (EUP) services across Ross Stores. This role leads projects through the full lifecycle, ensuring solutions are delivered on schedule, within scope and budget, and aligned with business priorities and strategic objectives.

The IT Project Manager I partners closely with business stakeholders, IT leaders, engineers, vendors, and cross-functional teams to define project requirements, develop execution plans, manage risks and dependencies, and drive successful project outcomes. Responsibilities include coordinating resources, facilitating stakeholder communication, tracking project performance, and ensuring effective change management and user adoption.

This role plays a key part in advancing workplace technology capabilities by enabling the successful delivery of collaboration, communication, and productivity solutions that improve associate experience and support business operations across corporate offices, buying offices, and distribution centers.

The base salary range for this role is $114,300 – $195,000. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS

• Lead end-to-end delivery of video conferencing, workplace technology, and EUP-related projects and programs. 
• Develop project plans, schedules, budgets, roadmaps, and resource requirements. 
• Coordinate cross-functional teams including engineering, infrastructure, networking, security, facilities, vendors, and business stakeholders. 
• Manage project scope, risks, issues, dependencies, and change requests. 
• Facilitate project meetings, status reporting, executive communications, and stakeholder engagement activities. 
• Track milestones, deliverables, budgets, and project performance metrics. 
• Support conference room deployments, collaboration platform rollouts, technology refreshes, office openings, and modernization initiatives. 
• Project and Program Management
• Stakeholder Relationship Management
• Audio/Video Technologies 

COMPETENCIES

Building Effective Teams

Developing Talent

Collaboration

Leading by Example

Communication

Ensures Accountability & Execution

Manages Conflict

Business Acumen

Plans, Aligns & Prioritizes

Organizational Agility

Risk identification and mitigation

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

• 5+ years of project management experience supporting technology, infrastructure, collaboration, or workplace technology initiatives. 
• Demonstrated experience leading cross-functional technology projects in large enterprise environments. 
• Strong understanding of video conferencing, collaboration platforms, and end user productivity technologies, such as Microsoft 365 products. 
• Experience with Agile, Waterfall, or hybrid project delivery methodologies. 
• Experience with project management tools such as Microsoft Project, Smartsheet, Jira, ServiceNow, or similar platforms. 
• Strong organizational, analytical, and problem-solving skills. 
• Excellent written, verbal, and executive-level communication abilities. 

EDUCATION / CERTIFICATIONS

• Bachelor's degree with a concentration in Business, Information Systems or Computer Science or related.
  Preferred Qualifications: 
• Project Management Certification such as PMP, PBA, CSM.

PHYSICAL REQUIREMENTS

Job requires ability to work in an office environment, primarily on a computer

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc

Consistent timeliness and regular attendance

Vision requirements: Ability to see information in print and/or electronically

This role requires regular in-office presence, including attending in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback

However, this role can perform duties effectively using a combination of in-office and remote work

SUPERVISORY RESPONSIBILITIES

N/A

DISCLAIMER:

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role $114,300.00 to $195,000.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.