Installation Manager

Job Description

Company Overview:

We have been transforming backyards across America since 1975. From modern studios, action-packed playsets, elegant pergolas to workshops for the weekend warrior. Our hand-crafted structures are readily available for the DIY'er, but we have over 30 branches that provide exceptional installation. All backed by world-class customer service.

Role Overview:

A national manufacturer and installer of residential outdoor wood structures - including sheds, gazebos, and play systems - is seeking a hands-on Installation Manager to oversee regional field operations, contractor performance, and project coordination.

D2D:

Coordinate with our 1099 installers to ensure projects are assigned and completed in a timely manner.

Recruit contractors and assemblers and provide onboarding, training, and development.

Coach installers to drive top Customer Satisfaction results

Proactive communication and timely resolution for escalated repairs or service calls

Manage warehouse personnel for efficient order preparation and staging

Conduct occasional vendor site visits to represent the brand

Assist in inventory control procedures such as purchasing, warehouse safety, and inventory adjustments

Fosters a goal-motivated environment, strive for continuous improvement, and strong teamwork

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

Must Haves:

4+ years of installation or field service work in the construction or related space.

Preferred companies: Home Depot, Lowes, etc.

2+ years of management experience (5-10 people).

Comfortable managing Installation Technicians and owning the hiring/onboarding process for this team.

This person will be expected to grow their team. This is a must-have requirement.

Experience with scheduling, work assignment, and people management.

Excellent communication skills and work ethic.

Comfortable with physical requirements: standing, driving, occasional lifting.