Stock Personnel

Night Stocker

As a Night Stocker, you'll become part of a highly-functioning team in the Grocery or Drug Store department, watching out for each other, working to meet common goals, and sharing that nighttime work lifestyle. Because you'll be stocking for a large footprint in the Store, you'll learn about multiple products and departments across the total Store. These learning opportunities will serve as a building block to many other jobs, and potentially, a career for you at H-E-B.

Key Responsibilities & Essential Functions:

• Stocking: Stocks shelves, refills displays
• Loads, unloads, and moves heavy, bulky products; may unload trucks
• Conditions shelves and products
• Learns / applies product knowledge, with an eye for detail (e.g., rotation dates, shelf / label info, etc.) to help department meet A+ Standards
• Keeps department clean and well-organized (includes back room and shelves, etc.)
• Applies personal discipline to ensure compliance with / execution of established Standard Operating Procedures (SOPs) and leader direction
• Ensures federal, state, and company regulations and standards for product food safety and sanitation are met
• Works efficiently and with a team attitude; complies with / maintains productivity standards
• Takes constructive feedback well; applies learning to future tasks
• May coach / train other Stockers
• Customer Service: Operates with team mindset, not in a silo; often works cross functionally within the Store; builds relationships across departments (e.g., Curbside)
• Learns / models customer service and hospitality, with Customers and Store Partners
• Assists customers in locating product and answering product questions

Qualifications & Key Requirements:

• Age Requirement: 18+
• Work Experience: Experience stocking and in customer service (preferred) Experience working in a physically demanding job a plus
• Knowledge/Skills/Abilities: Understanding of SOPs / guidance related to emergency procedures, proper stocking, etc. Communication skills; reading / writing skills Organization and time-management skills Customer service skills; service mentality Ability to perform repetitive, physical tasks that sometimes include heavy lifting Ability to think on your feet and work with agility Ability to work as part of a team to meet nightly goals Ability to manage multiple priorities and shift focus between tasks; close attention to detail Ability to apply personal discipline to SOPs and leader direction Ability to work overnight shifts, including weekends and holidays
• Education: Licenses/Certifications: Forklift / power jack training (provided upon hire)

Physical Demands & Working Conditions:

Work in a fast-paced, demanding Store environment, while paying close attention to detail