Senior Windows Systems Engineer

Job Description

Job Description

Job Description

ACTIVE SECURITY CLEARANCE AT THE TS/SCI POLYGRAPH LEVEL IS REQUIRED

In this role, you won't just be closing tickets—you'll be the backbone of our enterprise reliability. You will manage daily system configurations, troubleshoot complex server hardware and software integration issues, and optimize resource utilization across client/server/storage and network architectures. From providing Tier 1 through Tier 2 escalation support to shaping mission architecture and navigating Service Oriented Architecture (SOA) interdependencies, you will play a pivotal role in ensuring system integrity, performance, and high availability. If you bring strong technical curiosity, thrive in active operational environments, and want to bring your authentic self to a team that truly values your craft, Team Nyla wants you with us!

The annual base salary range for this role is $170,000-$201,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.

, Required Skills

• Comprehensive System Administration: Proven experience configuring, managing, and maintaining UNIX, Linux, and Windows operating systems, including OS installation, patch management, and system integrity maintenance.

• Tier 1–2 Escalation Troubleshooting: In-depth experience diagnosing, troubleshooting, and resolving complex hardware, software, network component, and dispatch issues with clear feedback to agency management.

• System Optimization Capacity Planning: Demonstrated ability to analyze capacity, optimize resource utilization, and perform system enhancements to boost reliability and performance.

• Enterprise Infrastructure SOA Awareness: Practical working knowledge of storage, client/server/network architecture interdependencies within a Service Oriented Architecture (SOA) environment.

Education: Bachelor’s Degree in Computer Science, Computer Engineering, Software Engineering, or a related technical discipline, PLUS 15+ years of professional software engineering experience OR  High School Diploma / GED , PLUS 20+ years of hands-on technical software development and big data administration experience in lieu of a degree.

, Desired Skills

Deep familiarity with enterprise monitoring tools, automated deployment scripts, and configuration management frameworks.

Experience supporting hardware design, mission architecture planning, and high-availability client/server/storage setups.

Outstanding communication skills, customer service orientation, and a proactive approach to managing complex ticket escalations.

, About Nyla Technology Solutions

Nyla Technology Solutions delivers exceptional Artificial Intelligence (AI), Data Science, and Software Engineering services for the U.S. Government. Nyla embraces a forward-thinking and bold approach at every turn,  earning us a solid reputation of technical trendsetters within the industry. We have a passion for developing solutions that have a quick and immediate impact on mission. Headquartered in Columbia, Maryland, our customers love how we tackle their most challenging problems and get things done.

If you have the unique experience and expertise we are seeking, along with the desire and determination to invest your time and energy as a part of Nyla’s team, 

Taking Care of All of You

Nyla provides a top-of-market compensation and benefits package. And through our unique Nyla FLEX program, we custom tailor these benefits to best fit your lifestyle. 

The Nyla FLEX benefit program is designed to offer you flexibility in the 3 biggest areas of your life: your pay, your leave, and your schedule. 

PAY - Nyla starts with 4 weeks of Annual Leave plus 11 holidays and an additional day of Annual Leave for each year you’re at the company. You have the flexibility to cash out your annual leave hours, opt out of other Nyla benefits, and/or arrange for additional hours on contract* (over 40 hrs/week). There’s even an option to earn 1.3 times your hourly rate once you work over 1880 hours on contract!

LEAVE - Want to spend more time with the family? Want more time to travel the world? You can BUY additional annual leave for a total of 6 weeks of annual leave. That’s up to 240 hours of leave plus 11 holidays! That’s not even including paid anniversary leave!

SCHEDULE - Does the traditional 40-hour workweek no longer fit your lifestyle? With Nyla FLEX, you have the freedom to scale down to 30-32 hours while still enjoying the top-notch Nyla benefits you know and love. It's flexibility that works for you without compromising the perks!

WHAT ABOUT OTHER BENEFITS?  Nyla’s health care (medical, dental, and vision) is 100% covered by the company. We provide 10% 401k matching - with full vesting day 1! Our Professional Development offers $5,000 per year to be used towards fees, tuition, or time off for your continued growth. We even have a student loan repayment program and we provide 8 hours of volunteering annually so you can support your community, making your world a better place.  

To learn more about Nyla's culture and our exceptional benefit packages click here.

Nyla is an equal opportunity employer.