Customer Service Associate

Parts And Maintenance Customer Service Representative

The Ascendancy Group's Mission To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions. Security Requirement: A SECRET security clearance is required. Roles and Responsibilities: Issues and records all parts issued on provided Repair Part Reports and use reports to update the SWALIS/DPAS database. Processes initial request, turn-in, and issue documents (DD Form 1149) of required ancillary gear to Techs and SEALS. Receive post-deployment turn in of all ancillary gear and determine serviceability for re-issue. Builds repair-part kits and toolboxes for deploying units. Requirements: Must possess at least one year of SWALIS, DPAS or a similar inventory database experience. Must possess a valid state driver's license. Must be able to operate a Personal Computer (PC) with common/standard business software programs. Proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint (minimum 3 years' experience in Microsoft Office programs). Must be able to communicate clearly and effectively with others, both verbally and in writing. Must be able to enter data into multiple databases accurately.