Utility Houseperson, Housekeeping

Summary Statement: It is the primary responsibility of the Utility Houseperson to maintain the cleanliness of the property within all areas of the hotel floors and rooms. This includes working in high areas, caring for the floors and operating heavy equipment. Primary Job Duties Responsible for the appearance of all hotel tower carpet in hallways and guest rooms, upholstery, drapes, tile and flooring in bathroom areas. Maintain and clean guest hallways and back‑of‑house areas, including vacuuming, mopping, cleaning walls, baseboards, vents, ash urns and vending areas. Clean guest amenities such as in‑room trays, casino glassware, tables, ironing boards and irons, and remove any trash or debris from the front‑of‑house areas. Assist with moving furniture, high dusting of guest rooms, and pulling/general rooms. Assist in the transportation of linen with a provided tug cart, and help with loading/unloading of linen. Responsible for bio‑hazardous clean‑up. Exercise care in the correct distribution of cleaning chemicals for designated surfaces in accordance with OSHA regulations and management requirements. Ensure all Guest Room Attendant (GRA)/House Person/Utility chemical bottles have correct labels at all times. Assist with receiving and delivery of all supplies/linen as needed for housekeeping. Obtain and maintain position‑specific licensing. Use the iPod device or radio to communicate with management at work. Use a personal device/cellular phone for job‑related operational tasks, reviewing company documents, etc. Perform other job‑related duties as requested. Qualifications Cleaning experience and/or formal housekeeping training/certifications, including Culinary Training Academy Certification. Ability to work varied shifts, including nights, weekends, and holidays. Ability to effectively communicate in English. Polished appearance and demeanor. Excellent customer service skills. Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures. Preferred Working knowledge of Housekeeping Department safety and OSHA regulatory guidelines. Previous experience working in a large, luxury resort setting. Previous professional cleaning experience. Minimum Education and Experience At least 18 years of age. High School Diploma or equivalent. One or more year(s) working as a Utility House Person or equivalent, or at least one year of previous experience in housekeeping or general cleaning in a similar or related field. Certificates, Licenses, Regulations Proof of eligibility to work in the United States. Physical Demands Lift or carry 50 pounds or more, and push/pull loaded GRA housekeeping cart. Physically access all areas of the property and drive areas with or without a reasonable accommodation. Prolonged periods of walking, standing, stretching, bending and kneeling. Tolerate varying conditions of noise level, temperature, illumination and air quality. Work in a fast‑paced and busy environment indoors and be exposed to noise, dust and cigarette smoke. Equal Opportunity Employer At Resorts World Las Vegas is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. #J-18808-Ljbffr Resorts World Las Vegas