Associate Account Manager

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.

Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

Ascend Learning's Nursing Category is fueled by a commitment to excellence as we support the full learning journey of future nurses. Our nursing brands — ATI, APEA, and NursingCE — offer evidence-based solutions designed to develop practice-ready nurses who are prepared for board certification and clinical practice. We use data analytics and engaging learning tools to help nursing students master core content. And we provide nursing education administrators and faculty with best-in-class support and expertise from some of the sharpest minds in nursing education. We aid nurse educators in understanding students' comprehension based on nearly two decades of data — including more than 12 million proctored assessments — that detail student learning and performance. The result is customers who are confident in their program offerings and positioned for healthy outcomes.

WHAT YOU'LL DO

As a client-facing Associate Account Manager for ATI, you’ll support the management of major accounts, identify upsell prospects, and conduct customer insight analysis. Additionally, you'll provide sales support across various territories within the midwest Great Lakes region. Up to 50% travel required.

WHERE YOU’LL WORK

This position offers the flexibility of remote work; preferred candidates will live in Kansas City, St. Louis, Chicago, Oklahoma City, or Tulsa. Up to 50% travel to client sites required.

HOW YOU’LL SPEND YOUR TIME

• Aid Account Managers in identifying new business and upselling opportunities, address client challenges with ATI solutions
• Support Solutions Executives in outreach efforts to boost ATI awareness and generate leads, support account growth strategies through territory management, pipeline development, and cross-selling referrals
• Support Account Managers (AM) with pulling data to assist with business reviews
• Conduct live sales demos of ATI products and bundles
• Provide backup support for district vacancies to foster new prospects and manage accounts
• Collaborate with internal teams to strengthen go-to-market strategies, address client requirements, and provide outstanding client support
• Support account growth strategies, including territory management, pipeline opportunities, and deliver exceptional service
• Maintain CRM records, tracking prospect headcounts and category suitability, generating precise sales forecasts, and overseeing lead quality
• Ensure accurate capture of win/loss data for opportunities and client retention

WHAT YOU'LL NEED

• Bachelor’s degree required
• 1+ years of sales account management experience within industry
• Professional presence, business acumen
• Strong verbal and written communication skills
• Strong presentation skills
• Strong analytical abilities are essential for sales data interpretation and trend identification
• Proficient in Word, Excel, and PowerPoint
• Up to 50% of travel expected

HIRING RANGE

The current full-time, annualized base pay hiring range for this role is $50,000.00-$71,500.00. In accordance with applicable state laws, we are providing the expected pay range for this position. Individual compensation will be determined by various factors, including relevant experience, qualifications, current business needs and local market factors. Most regular, full-time employees are eligible to participate in an Ascend incentive bonus or sales plan.

BENEFITS

• Health, dental, and vision insurance
• Company paid life Insurance
• 401(k) with company match
• Paid time off and parental leave
• Employee assistance program
• Other wellness programs such as Headspace and Airvet
• Charitable matching program

Fostering A Sense of Belonging

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.