Records & Registration Data Entry Clerk

Job Title Records and Registration Data Clerk Job Description Reporting to the Associate Registrar, the Records and Registration Data Clerk is responsible for accurately inputting, updating, and managing data within the Office of Records and Registration. The Data Clerk handles the daily data received in the office to ensure proper documentation. The position provides direct support to the Records and Registration team by sending correspondence, ensuring data compliance, handling document imaging, faxing, photocopying, and filing. The Data Clerk is expected to deliver exceptional customer service to students, faculty, staff, and guests of Baltimore City Community College. Responsibilities Meets the daily data entry performance goals set by the Records and Registration Office Ensure data integrity, quality, and accuracy of course offerings. Retrieve, document, and maintain all incoming college transcripts received from various colleges and universities. Check for errors and discrepancies in data entries, ensuring high levels of accuracy. Analyze incoming college transcripts and update/maintain the college catalog received from and courses for transfer credit. Collaborate with staff, troubleshooting and resolve system issues within Records and Registration Organize and maintain files, both electronic and paper, for easy retrieval and reference. Communicate with students to verify demographic information. Provide information to students on the registration and college policies and procedures. Adhere to the Family Education Rights and Privacy Act (FERPA) Assist with entering other related information into Banner, such as degree audits, course substitution, grade changes, and other student data. Maintains customer confidence and protects operations by keeping information confidential. Serves as a backup for the office and registration specialist. Performs other related duties as assigned. Required Qualifications High School Diploma or GED 2-3 years of data entry/customer service skills. Strong organizational skills and attention to detail Strong oral and written English communication skills Proficiency with MS Office software applications required, specifically MSWord and Excel Some experience working in a multi-cultural and multi-lingual environment Some experience using a multi-line phone system Some experience using 25 Live and Ellucian Banner Preferred Qualifications Associate's degree 3 or more years of experience performing data entry functions in an educational or similar environment BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. BCCC is committed to providing a workplace free from discrimination or harassment. We expect every member of the BCCC community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome. It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete. To request an accommodation during the application or interview process, please email View email address on click.appcast.io. For technical assistance, please contact NEOEDs Applicant Support Line at View phone number on click.appcast.io or Email: View email address on click.appcast.io if youre needing help with your online applicant account. Applicant Support is available between 6 a.m. - 5 p.m. Pacific Time, Monday through Friday.