Customer Service Representative - VMI

R10103605 Customer Service Representative - VMI (Open)

Location:Longview, TX - Retail shop

How will you CONTRIBUTE and GROW?

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

At Airgas, we RESPECT , HONOR and VALUE diversity.

Airgas is Hiring for an Customer Service Representative w/ VMI in Longview TX!

We are looking for you!

• Hourly pay with bonus opportunities!
• Monday - Friday, no weekend w ork!
• Airgas provided PPE
• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: We offer a 14-week paid child birth benefit to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after just 30 days of employment

We're looking for a Customer Service Rep w/ VMI to join our team in a role that balances high-energy customer interaction with meaningful operational support. If you enjoy solving problems and building relationships in a dynamic, industrial environment, we want to meet you!

A CSR with VMI Tech will partner with customers to provide industrial, medical and specialty gases, welding equipment, and other essential supplies. Supports and guides customers on tools, hardware, and materials that would be beneficial, and the process to follow to reach the goals our customers want to achieve. Will assist branches with customer deliveries using company vehicles by contributing to the team through the following.

• Welcomes and assists walk-in and telephone call-in customers, partnering with them to identify their specific product needs and locate merchandise.
• Accurately completes and files all required paperwork on a timely basis to document sales, quotes, or other important information.
• Enters sales & quote data into the computer system, using effective research skills to find the right information for customers.
• Processes customer payments for merchandise or services sold and efficiently enters the sales data into the computer.
• Organizes and restocks store merchandise as needed, beautifully arranging stock on shelves or racks to keep the sales area perfectly in order, as well as marking or ticketing items.
• Maintains showroom cleanliness and presentation by following procedures set forth by management.
• Coordinates the delivery and replenishment of various industrial products, vending machines, or storeroom items to support our customers' daily operations.
• Monitors and maintains dedicated branch inventory levels for proper replenishment.
• Tracks and turns in delivery tickets and consignment fill tickets to keep operations running smoothly.
• Delivers and replenishes various industrial products, vending machines, or storeroom items directly to customers, ensuring they always have what they need.
• Performs basic troubleshooting and light repairs on mechanical vending systems as needed to support our clients.
• Reviews and coordinates manual stock levels of various inventories across multiple plant departments for timely reorders.
• Maintains dedicated branch inventory levels to ensure seamless, proper replenishment.
• Regularly required to move up to 60 pounds and transport up to 125 pounds, with material handling equipment provided to assist you.​

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Are you a MATCH?

Required Qualifications:

• High school diploma or the equivalent; ideally, you bring related experience and/or training, or a combination of education and experience that has prepared you for this role.
• Ideally, you bring two to five years of experience in an industrial retail, inside sales, customer service, and/or inventory control related environment.
• Excellent customer service skills.
• Ability to multitask.
• Demonstrated safe driving skills and a valid driver's license from the state of residence. Candidates must be at least 18 years of age or older. We will run a Motor Vehicle Report.
• Commitment to operating in a drug-free workplace.

Preferred Qualifications:

• Experience with SAP or similar systems is a plus. We value intermediate skills in the Google Platform.
• At least one year of familiarity with arc and gas welding.
• Demonstrated success in coordinating a dynamic flow of paperwork accurately and on time, often with self-directed initiative.
• Ability to build alignment and communicate clearly by phone, email, or in person with customers and the broader branch team.
• Flexibility to contribute occasional overtime when supporting deliveries or colleagues in the branch.
• Exposure to industrial elements (noise, vibrations, equipment) is part of our daily landscape. You will work around moving machinery on varying layouts where safety is our shared priority.
• Experience with SAP or similar systems is a plus. We value intermediate skills in the Google Platform.
• At least one year of familiarity with arc and gas welding.
• Demonstrated success in coordinating a dynamic flow of paperwork accurately and on time, often with self-directed initiative.
• Ability to build alignment and communicate clearly by phone, email, or in person with customers and the broader branch team.
• Flexibility to contribute occasional overtime when supporting deliveries or colleagues in the branch.
• Exposure to industrial elements (noise, vibrations, equipment) is part of our daily landscape. You will work around moving machinery on varying layouts where safety is our shared priority.

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Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

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Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at View email address on aiapply.co.

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