Program Manager I - Office of Faculty Promotions & Career Development

Overview Position: Program Manager I The Program Manager I manages communications, data systems, and administrative operations for assigned faculty leadership and career development programs, ensuring effective outreach, robust data management, and seamless program execution. Works collaboratively with and provides day-to-day direction to the Project Coordinator I on assigned program logistics and communications. Primary Duties & Responsibilities Coaching Program Operations & Engagement Management: Working closely with the Assistant Dean for Faculty Coaching and under the supervision of the Program Manager II, serves as the primary operational coordinator for the full Coaching Programs Portfolio. Coach Training & Certification: Coordinates and administers both the Peer Coaching Certification Program (2-day) and the Faculty Coaching Certification Program (5-day), in collaboration with the Assistant Dean for Faculty Coaching. Manages application intake, including review of Qualtrics application surveys and tracking of required Chair Letters of Support; communicates eligibility, prerequisites, and program requirements to applicants; coordinates session scheduling, venue logistics, catering, materials, and technology setup across all training days; supports facilitators and faculty participants throughout the training experience; and maintains accurate certification records and cohort rosters. Assists with planning and logistics for coach calibration sessions and ongoing community of practice meetings that support certified coaches after completion of training. Coaching Engagement Administration: Manages all operational aspects of connecting faculty with certified coaches, including processing faculty intake applications, matching participants with coaches based on stated goals, coaching focus areas, coach expertise, and availability, and communicating match decisions to both parties. Tracks active coaching engagements throughout their duration, monitoring session completion, follow-through on coaching commitments, and any participant or coach concerns requiring escalation to the Assistant Dean. Administers feedback surveys for both coaches and faculty clients at key engagement milestones, compiles results, and prepares summary reports to inform program quality and continuous improvement. Maintains comprehensive, up-to-date records of the certified coach roster, credentials, availability, and post-program commitment status. Faculty Leader Group Coaching: Coordinates scheduling, registration, logistics, and communications for ongoing Faculty Leader Group Coaching sessions serving Vice Chairs, Division Chiefs, and Section Heads. Manages the group enrollment process, sends session reminders and materials, prepares meeting spaces and catering, and maintains attendance records. Serves as the primary point of contact for participant inquiries about group schedules and registration. Data Management & Reporting: Maintains databases tracking participants, attendance, evaluations, and outcome metrics for all OFPCD programs. Ensures data integrity across systems. Generates reports and visualizations on participation, demographics, and trends. Manages surveys, assessments, and feedback collection to inform program improvements. Maintains program data in Monday.com and contributes to the Faculty Development Dashboard under the direction of the Program Manager II. Programs Portfolio Support: Creates participant-facing communications and program content in collaboration with Office leadership and Program Manager II as assigned across portfolios. Program Logistical Support: Provides high-level and ground-level administrative and operational support for Office leadership, including calendar management, meeting preparation, leadership team coordination, and follow-up on key priorities. Office & Administrative Support: Assists with day-to-day office operations including preparation of printed materials and flyers, catering coordination for office events, supply ordering, copying, and other operational tasks as needed to support Office function. Qualifications Education: Bachelor’s degree or combination of education and/or experience may substitute for minimum education. Certifications / Professional Licenses: No specific certification or professional license is required for this position. Work Experience: Relevant Experience (3 Years) Skills: Not Applicable Driver's License: A driver\'s license is not required for this position. Preferred and Additional Details Preferred competencies in university-community partnership. Education: Master\'s degree Certifications / Licenses: No additional certification or professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Content Management Systems, CRM, CMS, Microsoft Office, Organizing, Program Design & Implementation, Team Collaboration, Training Course Development Salary : Grade G11; Salary Range $53,100.00 - $90,600.00 annually. The salary range reflects base salaries paid for positions in a given job grade across the University. EEO & Application Information EEO Statement: Washington University in St. Louis is committed to equal employment opportunity. It is the University\’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Pre-Employment Screening: All external candidates receiving an offer will be required to submit to pre-employment screening, including criminal background checks and other checks as applicable. All offers are contingent upon successful completion of required screening. #J-18808-Ljbffr Acord (association For Cooperative Operations Research And Development)