Business Analyst

Business Analyst

Assist OEM in completing documentation required for the selection of a new Emergency Operation Center tool for resource management.

• Emergency management Business process scenario reviews and validation • Stakeholder communication and coordination • Formal Status reporting and issue management/escalation Liaison with vendors • Detailed review of vendor solutions with detailed

• Depth of knowledge associated with Emergency operations and concepts in terms of regional and federal policies and standards. • Apply analytical capabilities (Planning, problem solving, critical thinking, organization, attention to detail) to resolve complex functional /technical problems, design business processes, document business processes and models, • Coordinate Sponsor and Stakeholder engagement in process solution definition and implementation • Communicate effectively both verbally and in writing, maintain effective customer relationships, • Produce reports, documentation, research for the purpose of addressing customer needs • Engage with stakeholders, understand, and respond to their needs in rapidly changing environments, • Effectively manage and prioritize work assignments Training and Experience: Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities. • Demonstrate depth of knowledge and experience of implementing Disaster Resource Management Systems, is preferred, depending on the position, related certifications may be desirable. • Experience in implementing SaaS solutions • Experience with procurement processes and compliance with public sector procurement policies • Knowledge of Business process design and workflow, Analytical tools (i.e value stream diagrams, relationship diagrams, workflow diagrams, swim lane diagrams, use case models, requirements documentation, business cases, etc), • Business case development and quantitative skills (projected cost, benefits, risks, etc), • Project Management, Systems Development Lifecycle, MS Office Suite Bachelor's Degree in Computer Science or related field required. Master's Degree Preferred.

On-call help may be required