Security Ambassador

Position Title: Security Ambassador Department: Security Reports To: Security Manager/Director of Facilities Classification: Non-Exempt Location: Scottsdale, AZ Job Description The Security Ambassador at Scottsdale National Golf Club will be responsible for greeting all members and their guests with a service level this is unrivaled in the golf industry, in addition to providing a safe and secure environment to enjoy year-round. Our Security team lives by three words ... Honesty, Integrity, and Accountability. Responsibilities Maintains a professional, respectful and hospitality approach in all interactions Greets members and invited guests upon arrival and communicates requests to appropriate staff members Maintains accountability of all vendors and/or external guests entering/moving about the property, and professionally de-escalates situations as needed Directs traffic as needed Follows company policies and procedures, is highly confidential, and protects proprietary information and company assets Ensures all required communications are sent in a timely manner Communicates efficiently through email, phone, and/or radio Monitors surveillance systems Assists other departments and teams with duties as directed Qualifications Must obtain certifications in AED, CPR, and First Aid (these are company provided) Must possess a valid, current drivers’ license and a clean driving record Must possess strong communication skills Exhibit strong hospitality and customer service approach High School diploma or equivalent education Ability to speak, read and write English, Spanish speaking proficiency a plus Military or security experience within a luxury retail, resort, hotel or hospitality environment highly preferred Working Conditions Must be able to work days, nights, weekends and/or holidays as needed This position requires the ability to lift and/or move items up to 50lbs This position is required to stand for long periods of time #J-18808-Ljbffr