Auto Acquisition Team Member

Passport Auto Group is seeking a driven, customer-focused Auto Acquisition Team Member to join our high-performance buying team in Suitland, MD. You will be the first point of contact for potential vehicle sellers and play a key role in helping our dealership acquire quality, pre-owned vehicles each day. This role is ideal for someone who is motivated, organized, confident on the phone, and thrives in a fast-paced, metrics-driven environment. What We Offer Competitive pay with bonuses for each acquired vehicle; base salary plus potential earnings up to $80k per year Full training and ongoing sales development Supportive team culture Benefits package including health, dental, vision, 401(k) with company match, paid time off, and short- and long-term disability High-volume dealership with steady inbound seller leads What We’re Looking For Prior call-center, BDC, or sales experience preferred Excellent phone presence: confident, clear, and engaging Strong written communication skills for email and text Comfortable with high call volume and daily outreach targets Ability to learn scripts and follow established processes Positive, energetic, and resilient personality Basic automotive knowledge is helpful but not required Key Responsibilities Make 100+ outbound touchpoints per day, including calls, texts, and emails Engage with customers interested in selling their vehicles Build quick rapport while delivering a professional, friendly experience Schedule in-store appraisal appointments Collect and verify vehicle details such as mileage, condition, and ownership Follow up consistently using CRM tools Contribute to daily acquisition volume goals Support the Buying Manager with lead flow and seller communication About us Passport Auto Group is a family-owned, fast-growing dealership group serving the Washington, DC metro area for over 30 years. Our organization combines the stability of an established company with the innovation and momentum of a modern automotive group, offering employees a supportive environment, continuous training, and opportunities to advance across our dealerships. We take pride in our community presence, our high-volume operations, and our dedication to delivering an outstanding experience for both customers and team members.