Produce Clerk
HGI Stores
Produce Clerk IResponsible for working closely with all produce associates in an effort to ensure all company policies and procedures are being followed, department goals are being obtained, and associates' needs are being met.Produce Associates provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.Essential Duties And ResponsibilitiesProvides customer service to guestsAssist guests with finding items they are looking for on or off the sales floorTakes orders and other special requestsAnswers the telephone and assists callers using proper phone etiquetteAddresses guest concerns and resolves issues when a guest is not satisfied with the service or product received, if in need further assistance, bring concern to the Produce Department ManagerStocking and maintaining product levelsFill all items on displayMakes sure products are rotated, using first in first out methodFollow display standardsMakes sure the sales floor is clean and tidy; no messes or spillsMaintaining Produce supplies (i.e. roll bags, twist ties, etc.)Log SheetsTake temperatures of everything regularlyFill out rotation sheets dailyRecord shrink dailyMaintain Produce CoolerRotation of items within the cooler, first in-first out methodKeeping the cooler clean and organized at all timesProduct OrderResponsible for ordering some product (i.e. dips, spices, herbs, etc.)Other duties as assigned.Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.QualificationsAbility to deal tactfully and effectively with customers and all personnelGood oral and written communication skills and the ability to handle a diverse crew in a highly stressful environmentComplete understanding of all safety requirements and company safety policiesMust possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, balerKnowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisionsPhysical Demands And Work EnvironmentLifting up to 50 pounds on an occasional basisFull range of upper body motionMust be able to work at a fast paceMay be exposed to extreme temperaturesWork ScheduleThe Produce Clerk is a part-time hourly position, scheduled 28 hours a week or lessThe shift to be worked will vary, including weekdays, weekends, and holidays
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