Generator Service Technician

About the roleAt Rack Electric, our generator service division is growing fast. As a Standby Power Systems Field Technician, you’ll keep residential and commercial customers powered up by maintaining, troubleshooting, and optimizing their generators and related controls.A day in the lifeYou start by reviewing your paperless route in our CRM, then roll out in a service vehicle to perform bi-annual maintenance visits. Between stops, you diagnose operational issues, fine-tune monitoring equipment, and advise customers on ATS, load shedding, and surge protection. One week at a time, you’re the on-call pro customers rely on when emergencies hit.What you’ll doComplete residential and commercial bi-annual maintenance on a set daily schedule.Install and service remote monitoring equipment for generators.Troubleshoot operational issues on generators and related equipment.Perform routine service and preventive maintenance.Work paper-free using our CRM platform to manage work orders and documentation.Participate in the on-call rotation for emergency calls (one week at a time).What you’ll bringProfessional, neat appearance; well-spoken, polite, and detail oriented.Solid mechanical background; technical aptitude is a must.Electrical experience is a strong plus; familiarity with ATS, load shedding, and surge protection is a great advantage.Self-driven and motivated with a methodical approach; follows company procedures.Basic electrical and plumbing tools with testing equipment.Willingness to be cross-trained across company divisions.Comfort working in extreme conditions including heat, wind, and rain.Ability to lift up to 70 lbs on rare occasions and to bend, stoop, squat, and kneel for extended periods.Generator experience is a huge plus; training on basic generator features and benefits is provided.Schedule, pay, and locationJob Type: Full-timePay: Commensurate with experienceMonday – Friday 7-3:30 with overtime availableOn-call schedule required on a rotating basisAfter hours and weekends required during storms and hurricane seasonWork location: In personBenefits401(k)401(k) matchingHealth insuranceVision insuranceTools, tech, and proficienciesOperate automotive vehicles to travel to job sitesPaperless workflows via CRMProficient in mechanical troubleshootingStrong maintenance and repair skillsCompliance and workplace standardsClean Driver’s License (license will be run prior to interview)Drug Free (We are a Drug Free company)Ready to power what matters? Learn more about us at #J-18808-Ljbffr Torrey Holistics