Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member Full Time in Roseville - MN Replies within 24 hours Simple IRA Licensing paid by agency Bonus based on performance Health insurance Opportunity for advancement Paid time off Signing bonus Company Overview Chris Ahles - State Farm Agent, a prominent player in the insurance industry, is seeking dedicated and customer-focused individuals to join our team as Customer Service Representative - State Farm Agent Team Member. Committed to delivering exceptional service, we provide a collaborative work environment that values teamwork, professionalism, and ongoing development. Job Description As an Customer Service Representative - State Farm Agent Team Member, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Your primary responsibilities will include Responding promptly to customer inquiries via phone, email, and live chat. Providing information about insurance policies, coverage details, and claims processes. Assisting clients with policy changes, updates, and renewals. Investigating and resolving customer issues or concerns with empathy and professionalism. Maintaining accurate and up-to-date customer records. Qualifications Exceptional communication and interpersonal skills. Previous experience in customer service, preferably in the insurance industry. Detail-oriented with strong problem-solving abilities. Ability to handle challenging situations with empathy and professionalism. Proficient in computer applications and customer relationship management (CRM) software. Requirements High school diploma or equivalent; college degree is a plus. Knowledge of insurance regulations and industry practices (training will be provided). Ability to adapt to a fast-paced work environment. Strong organizational and time-management skills. Willingness to participate in ongoing training and professional development. Chris Ahles - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds. Compensation $45,000.00 - $65,000.00 per year Customer Service Representative - State Farm Agent Team Member Full Time in Roseville - MN Responsive recruiter Replies within 24 hours Benefits Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Company parties Company Overview Chris Ahles - State Farm Agent, a prominent player in the insurance industry, is seeking dedicated and customer-focused individuals to join our team as Customer Service Representative - State Farm Agent Team Member. Committed to delivering exceptional service, we provide a collaborative work environment that values teamwork, professionalism, and ongoing development. Job Description As an Customer Service Representative - State Farm Agent Team Member, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Your primary responsibilities will include Responding promptly to customer inquiries via phone, email, and live chat. Providing information about insurance policies, coverage details, and claims processes. Assisting clients with policy changes, updates, and renewals. Investigating and resolving customer issues or concerns with empathy and professionalism. Maintaining accurate and up-to-date customer records. Qualifications Exceptional communication and interpersonal skills. Previous experience in customer service, preferably in the insurance industry. Detail-oriented with strong problem-solving abilities. Ability to handle challenging situations with empathy and professionalism. Proficient in computer applications and customer relationship management (CRM) software. Requirements High school diploma or equivalent; college degree is a plus. Knowledge of insurance regulations and industry practices (training will be provided). Ability to adapt to a fast-paced work environment. Strong organizational and time-management skills. Willingness to participate in ongoing training and professional development. Chris Ahles - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds. Compensation $45,000.00 - $65,000.00 per year Join a community of good neighbors Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none #J-18808-Ljbffr