Analyst, Business

Job Title: Analyst, Business Ld Duration: 12 Months Location: Reston VA (Hybrid) The Business Analyst will have the responsibility to ensure that the business's need for changes to processes, policies and/or information systems are identified, understood, defined, documented and acted upon by eliciting, analyzing, documenting, validating, specifying and verifying the needs of business or user. The incumbent assists in the gathering and synthesizing of business requirements for low complexity software, systems, processes and/or services and translates them into specifications ensuring the business objectives are met. As the functional expert, the incumbent serves as the conduit between the business area and the technical or software development team through which requirements flow. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Level: Bachelor's Degree Education Details: Business, Information Technology, Computer Science or related field Experience: 3-5 years experience in functional, operational, business, data, systems or testing analysis. Previous experience working with ServiceNow application is required In Lieu of Education In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. Preferred Qualifications Demonstrated ability to deliver high quality, effective deliverables on-time and be a valuable contributor to the development of cost-effective solutions. Moderate understanding of business analysis core competencies Knowledge, Skills and Abilities (KSAs) Strong time-management and organizational skill, Proficient Excellent communication skills both written and verbal, Proficient Ability to organize stakeholder meetings, Proficient Microsoft Office applications usage, Proficient Experience with ServiceNow iTSM module implementation Experience with large scale business transformation of organizations from legacy systems to ITSM Ageatia Global Solutions