Customer Care Advocate
Hays
Title: Customer Care Advocate Location: Oriskany Training type: In Person - Training Hours: 8:30-5pm EST Monday-Friday, 30-minute lunch (No time off planned during training until end of nesting.) After training hours: •An ability to work during the hours of operation of Monday-Friday 8:00am – 11:00pm EST must be flexible in regard to shifts worked, which may change based on business needs. • Schedules after training will be determined using ranking system based on performance in training. Temps will bid on available schedules that very throughout all hours of operation, 8:00am – 11:00pm EST. Ranking will be based on Progress Check scores and Behavior ratings. Schedule and Internet Requirements: • Assignment is virtual, with in person training. Associates near a MetLife office would report to work in person 1 day a month or any day that you are unable to work from home (could be due to system issue, internet outage, poor etc). • Able to use video during interviews, coaching, weekly huddles, and virtual training. • An ability to work during the hours of operation of Monday-Friday 8:00am – 11:00pm EST must be flexible in regard to shifts worked, which may change based on business needs. • No time off planned during training until end of nesting.
Vacancy posted 2 days ago
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