Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Flexible schedule
• Health insurance
• Paid time off
• Signing bonus
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Opportunity for advancement
• Parental leave
• Training & development
• Wellness resources

ROLE DESCRIPTION:
Molly McGill State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.
• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Ability to work in a team environment
• Confidence in selling on service, value, and trust, not just lowest price

As an Agent Team Member, you will receive...

• 401K & Employer Match
• 8 Paid Holidays
• 12 Paid Time Off Days
• Training & Development
• Base pay plus uncapped commission
• Bonuses based on performance in addition to commission & base pay

**This role is an in person position**