District Manager

Job Description

Job Description

About the Role

As a District Manager, you'll lead the success of your district by overseeing service delivery across a portfolio of apartment communities, developing a strong team of Service Valets, and building trusted relationships with property managers. This is a hands-on leadership role that combines field operations, team management, and client partnership, with meaningful time spent on-site supporting both your team and customers.

We're looking for someone who leads with accountability, communicates well, and takes pride in building a reliable, high-performing operation. Success in this role comes from consistent execution, strong relationships, and a willingness to step in wherever needed.

What You'll Do

Team Leadership

• Recruit, hire, train, and support a team of Service Valets (15-25 employees)
• Coach employees through performance feedback, accountability, and development.
• Provide on-call support to valets and communities as needed.
• Promote and enforce company safety policies and procedures.

Field Operations

• Oversee nightly valet trash and recycling services for up to 30 properties in your district.
• Visit properties regularly to inspect service quality, safety, and compliance.
• Support new community launches, including staff onboarding and container distribution.
• Maintain inventory and coordinate supplies such as PPE and containers.

Client Relationships

• Build strong relationships with property managers through regular communication and site visits.
• Resolve operational issues quickly while balancing client and team needs.
• Help ensure consistent, high-quality service that drives client satisfaction and retention.

Reporting & Documentation

• Ensure valet reports and operational records are completed accurately and on time.
• Document activity within company systems and mobile apps.

What You Bring

Required

• 2–3 years of experience in field operations, logistics, property management, or a related industry.
• Previous supervisory or team leadership experience.
• Strong communication, organization, and problem-solving skills.
• Valid driver's license with an acceptable driving record.
• Comfortable using email, mobile apps, and operational software.

Nice to Have

• Experience in waste management, facilities services, or route-based operations.
• Familiarity with CRM or operations management tools.
• Associate's degree or higher in a related field.

Benefits

• Competitive salary
• Medical, dental, vision, and life insurance
• 401(k)
• Paid time off
• Company truck and gas allowance
• Room to grow quickly in a rapidly expanding company

Your schedule will align with our core operating hours, which run Sunday evening through Thursday night-the key windows when our teams are actively working and service is being delivered to clients. Weekly hours will typically range from 40 to 50 and may flex based on business needs, including support of properties with service seven days a week.

About Ally Waste

Ally Waste is a nationally recognized valet trash and recycling provider serving apartment communities, student housing, and senior living facilities across the country. Our mission is simple: keep communities cleaner, residents happier, and properties running smoothly.

We're a company built on the belief that the people doing the work are the ones who make the difference. That means investing in our team, holding ourselves to high standards, and treating everyone - colleagues, clients, and residents - with respect. If you're someone who takes pride in a hard day's work and wants to be part of a growing company that actually values its people, you'll fit right in here.

#ZR