Customer Service Specialist
Auxiant
Customer Service Specialist
Be part of a growing and prospering company as a Customer Service Specialist. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing, progressive company offering an excellent wage and benefit package.
Work Arrangement: Remote, Hybrid, or In Office
Location for In Office or Hybrid: Cedar Rapids, IA, Madison, WI, or Milwaukee, WI
Auxiant's Mission Statement and Core Values
Mission: An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results.
Core Values: Independent Solutions REAL Results Respect Empowerment Agility Leadership
Job Summary:
- Handle incoming and outgoing phone calls from providers and members.
- Handle incoming live chats via the website from providers and members.
- Respond to emails via Auxiant secure email from providers.
Essential Functions:
- Answer provider phone, live chat, and secure email questions regarding claim status and benefits
- Assist with enrollee phone and live chat questions regarding claim status and benefits
Nonessential Functions:
- Other duties as assigned or appropriate
Education/Qualifications:
- Excellent phone skills/etiquette
- Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet, 10-key
- Qiclink experience
- Previous call center experience preferred
- Excellent verbal and written communication skills
- Proven experience in a professional office environment
- Proven customer service experience required
- Medical insurance background preferred
- High school diploma or equivalent and 1-2 years related experience.
Full benefits including: Medical, Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Service Specialist in Madison, WI vacancy
$19.3 per hour
...Starting Pay: $19.30/hr OR based on relevant experience This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams...SuggestedFull timeFor contractorsWork experience placementAfternoon shiftThe Sherwin-Williams Company
Madison, WI3 days ago- ...Remote Customer Service Representative This position, working with a limited degree of supervision, serves on the Participant Service Center a call center supporting participants of retirement plans. This position serves as a Subject Matter Expert (SME) on Operations...SuggestedWork experience placementRemote work
- MCI is seeking a Full-Time Customer Service Representative to provide exceptional support remotely across the United States. You will handle inquiries by phone, email, or chat, and deliver friendly, professional service while maintaining accurate records. Ideal candidates...SuggestedRemote jobFull time
- ...Industry leaders will train all new canidates, but you must be: Coachable and demonstrate high integrity Your have a desire to help others Excellent written and verbal communication skills Strong organizational skills with a proactive, customer-focused mindset....SuggestedRemote jobFull time
Zuzick Organization of Globe Life
Madison, WI4 days ago $19.3 per hour
...experience This position works closely with commercial paint customers to determine their needs, answer their questions about... ...products, and recommend the right solutions. Branch Customer Service Specialists are also expected to promptly resolve any customer concerns...SuggestedHourly payFull timeFor contractorsWork experience placementRelocation packageAfternoon shift$19 per hour
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin‑Williams products, and recommend the right solutions. They are also expected to promptly resolve customer concerns and ensure maximum...Full timeFor contractorsWork experience placementAfternoon shift$19.3 per hour
...experience This position works closely with commercial paint customers to determine their needs, answer their questions about... ...products, and recommend the right solutions. Branch Customer Service Specialists are also expected to promptly resolve any customer concerns...Full timeContract workFor contractorsWork experience placementLocal areaAfternoon shift- Sherwin-Williams, a worldwide leader in the development and sale of paints and coatings, is seeking a Bilingual Multi-Location Customer Service Specialist to deliver exceptional service across our retail outlets. This position requires proficiency in English and at least one...Worldwide
- ...Technical Product Support Specialist We are currently seeking someone who has the ability... ...by supporting our HVAC clients and customers as they call in seeking product support.... ...include: Delivering excellent customer service, product/technical support and product...Work from homeMonday to Friday1 day per week
Aprilaire, Division of Research Products Corporation
Madison, WI4 days ago - ...About the job Customer Representative About the job Travel customer representative As a Travel Customer Representative, you... ...that every interaction reflects our commitment to exceptional service. Key Responsibilities Respond promptly and professionally...Immediate startRemote workFlexible hours
Archer Travel Service, Inc
Madison, WI4 days ago $15 - $32.31 per hour
...factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that...Hourly payFull timeTraineeshipWork experience placementLocal areaRemote workHome officeMonday to FridayDr. Mylissa's Medical Boutique
Madison, WI1 day ago- HR / Recruitment Support Assistant We are currently hiring for an HR / Recruitment Support position for individuals who are organized, dependable, and able to support hiring and human resources functions through strong coordination, communication, and administrative...Currently hiringWork at office
$18 - $20 per hour
...a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities... ...and ordering with purpose \n You deliver a high standard of service and execution \n You bring energy, ownership, and a results‑...Hourly payR Squared Solutions
Madison, WI25 days ago- ...In the eye care industry, an Optical Customer Service Associate is commonly known as an Optometric Technician or Optician. They assist the optometrists with several aspects of patient care and perform an essential sales function within the company. They pre-test patients...Full timePart timeWork at office
Midline Vision Group LLC
Fitchburg, WI1 day ago - ...Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register,... ...customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by...Work experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift
Walgreens Boots Alliance
Fitchburg, WI1 day ago $15 per hour
...Williams-Sonoma Inc. Customer Service Representatives Seasonal Full Time availability Remote roles available in: Madison, WI Now accepting applications until September 30, 2026 Why Join Us? Do you love helping people? Thrive in fast-paced environments...Full timeSeasonal workLocal areaRemote workWork from homeWilliams-Sonoma Inc. Customer Care Centers
Madison, WI3 days ago$5,000 per month
...SUMMARY: Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives...Contract workGenuine Parts Company
Madison, WI4 days ago$18.5 per hour
...Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company...Hourly payStart working todayLocal areaU-Haul
Madison, WI2 days ago- ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...Contract workPart timeLocal area
Family Dollar
Madison, WI4 days ago - ...members make a difference every day by delivering exceptional customer service. Our team is the heart and face of our brand, delivering... ...growth across the country, we’re looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something...Daily paidShift work
Mister Car Wash
Madison, WI2 days ago - ...Service Center Madison - West Towne JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service...Weekly payWork at officeImmediate start
Caliber Collision Centers
Madison, WI2 days ago - ...refrigeration, cooking, and dishwashing specialists found in world’s most luxurious homes. We... ...and excellence, striving to serve our customers by doing what is right—with integrity, teamwork... ...teams Business to Business customer service experience Strong analytical and...Work at office
Sub-Zero & Wolf Appliance
Madison, WI2 days ago $45k - $49k
...bring our brand to life across Madison and beyond. Job Description We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Madison, WI. This role is essential in ensuring our customers receive the best support and...Full timeAlphabe Insight Inc
Madison, WI5 days ago$23 per hour
...Are you passionate about helping customers and solving problems? Do you thrive in a fast-paced environment where no two days are the same? We are seeking a Customer Service Representative to join a growing, family-owned organization that has proudly served the Madison...Full timeContract workTemporary workWork at officeMonday to FridayShift workTEKsystems
Madison, WI3 days ago$49k
...Product Support Specialist Req number: R8561 Employment type: Full time Worksite... ...Remote Who we are CAI is a global services firm with over 9,000 associates... ...Level 1 technical support for our client’s customers for their corporate tax software global...Full timeApprenticeshipWork at officeLocal areaRemote workWorldwideWeekend workCAI
Madison, WI3 days ago- Moynihan Consulting is hiring a Customer Service Representative based in Madison, Wisconsin, responsible for handling customer inquiries and processing packing slips. The role entails receiving inbound calls, managing invoices, and telemarketing to clients. Candidates...Work at office
$15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and...Hourly payFull timePetco
Fitchburg, WI5 days ago$12 - $15 per hour
Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations. Cashiers are responsible... ...Family Dollar Cashiers are responsible for providing customer service, operating registers, handling cash transactions, assisting...Hourly payFull timePart timeFamily Dollar
Middleton, WI4 days ago$22 - $26 per hour
...together? Marvin is hiring a Product Support Specialist to join our Technical Product Support Department! In this role, youll help customers understand product options, pricing, and... ...accuracy, responsiveness, and service quality goals You're a good fit if you...Hourly payTemporary workWork at officeRelocationRelocation packageMarvin
Madison, WI1 day ago$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and...Hourly payFlexible hoursCircle K
Madison, WI2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Specialist. Be the first to apply!
Related searches
- hospital customer service representative Madison, WI
- remote customer service advisor Madison, WI
- customer experience agent Madison, WI
- service person Madison, WI
- customer account representative Madison, WI
- financial customer service representative Madison, WI
- customer service representative insurance Madison, WI
- customer experience associate Madison, WI
- bilingual customer support specialist Madison, WI
- member service representative Madison, WI