Service Technician I - Modera Pearl

Job Description At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. Even if you don’t meet 100% of the requirements, we encourage you to apply if this job excites you. The Service Technician I maintains the overall curb appeal and physical condition of the community. This hands‑on job requires routine maintenance, painting, cleaning, janitorial, and groundskeeping tasks, and the completion of routine service requests in both occupied and vacant apartment homes. The Service Technician I works in accordance with operating and safety standards, ensuring requests and repairs are made safely, reliably, and timely. Essential Functions/Responsibilities Maintain the physical condition and appearance of an assigned community in accordance with operating and safety standards. Assist in organizing and performing general duties, preventative maintenance, repairs, cleaning and janitorial, and groundskeeping, consistent with Mill Creek Residential operating standards. Keep buildings, corridors, stairwells, and breezeways free of trash, dirt, debris, and cobwebs. Perform maintenance and painting in vacant apartment homes. Respond to problems with successful routine repairs: plumbing, electrical, carpentry, flooring, hardware, locks & keys, pool cleaning, painting, drywall, trash management systems, and other trades as needed. Replace light bulbs in common areas and buildings. Pressure wash buildings and parking areas as needed. Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects. Respond to resident requests promptly, delivering excellent customer service. Promote safe work practices among on‑site team. Ensure compliance with all Federal, State, and local laws, consistently abide by Fair Housing regulations. Address and complete all other duties as assigned. Embody the Mill Creek mission, values, and brand promise in all that is done. Service Technician I Benchmarks Providing Exemplary Customer Service – measured by survey results and online reputation. Preparing for Community Inspections – safety, cleanliness, and compliance. Service Request Response and Completion Time. Service Request Resolution and Quality Control. Make‑ready Completion/Turnover Time. Move‑in Quality (Zero Defects). Expense Control in Maintenance Related Categories. Education and Experience High School diploma or equivalent (GED) preferred. Experience performing maintenance duties helpful. Multi‑Family maintenance experience helpful. Skills/Specialized Knowledge Accurately take measurements and perform basic arithmetic. Safely operate maintenance equipment such as leaf blowers, pressure washers, hand tools, power tools, transfer aids, snow and ice removal equipment, ladders, landscaping equipment, commercial vacuums, steam cleaners, and other carpet and floor cleaning equipment. Ability to use general office equipment such as key system programmers, app‑based software, and personal computer. Safely use chemicals, paint, and general cleaning supplies. Frequently and safely operate motorized vehicles such as a golf cart. Benefits of Joining the Mill Creek Team Competitive compensation. Comprehensive medical, dental, and vision. Employer‑sponsored short‑ and long‑term disability, life, and AD&D insurance. 401(k) with employer matching. Paid time off benefits: vacation, sick time, and holidays. Mill Creek is an Equal Opportunity Employer. #J-18808-Ljbffr Mill Creek Residential Trust LLC