Director, Operations

We’ve made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, education, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job assumes responsibility for strategic planning, direction and overall accountability for assigned clinic(s). Independently makes decisions that could seriously affect the overall division and/or the organization’s financial objectives, performance objectives and strategic results. Develops and is accountable for budget for department or multiple functional areas. Works in partnership with pre‑service, corporate revenue integrity and others to ensure proper financial clearance of all patients. Education Required - High School diploma or equivalent Preferred - Masters Degree in healthcare or related field Work Experience Required - 10 years related health care experience, including 3 years of supervision or management experience Preferred - Experience in an ambulatory setting Knowledge Skills and Abilities (KSAs) Must have computer skills and dexterity required for data entry and retrieval of information. Effective verbal and written communication skills and the ability to present information clearly and professionally. Must be proficient with Windows‑style applications, various software packages specific to role and keyboard. Strong interpersonal skills. Financial acumen in order to manage within a budget and understand financial statements sufficient to analyze trends and make recommendations. Must be able to travel throughout and between facilities. Must be able to work a flexible work schedule (e.g., more than 8 hours a day). Job Duties Strives to continuously improve all aspects of the business operation through quality improvement initiatives. Assumes responsibility for the determination of appropriate staffing levels and the interviewing, hiring, and performance review of employees. Supports division goals to provide cutting edge services to meet the organization’s mission and goals. Effectively manages budget(s) and continually monitors key cost areas. Recommends to Senior Management long‑range plans which support the mission. Develops and revises organizational structures to meet functional needs and ensures communication, reporting, and incentives align people and processes. Performs other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance‑related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Physical and Environmental Demands The physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please refer to the job description to determine whether the position you are interested in is remote or on‑site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C. Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at View phone number on click.appcast.io (select option 1) or View email address on click.appcast.io . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities. #J-18808-Ljbffr