Services Analyst - IT
Constellation Energy
Services Analyst - IT
Baltimore, Maryland
Information Technology
Hybrid
Job Description
Primary Purpose Of Position
Perform activities relating to designing, building, testing, implementing and maintaining IT services, portfolios, products, projects and processes under the guidance of a Sr. IT Services Analyst or Manager. May assist in the coordination of tasks for subordinates. Independence level: Works under general supervision.
Primary Duties And Accountabilities
- Perform, document and assist in planning work activities relating to IT service portfolios or products in support of our business partners. Assist with IT activities required to manage service level agreements under the direction of a Sr. IT Services Analyst or Manager.
- Maintain engagement with business and IT partners.
- Assist less experienced personnel.
- Proactively build business/IT knowledge to provide solutions.
- Utilize best practices to improve products and services. Apply and verify compliance to standards as defined within the Management Model.
Minimum Qualifications
- Bachelor's degree and typically 2 to 5 years related experience in Information Technology or 6 to 9 equivalent combination of education and work experience.
- Proficient in Microsoft Excel
- Knowledge of utility business practices and processes
- Strong problem solving skills
- Excellent communications skills (written and verbal)
Preferred Qualifications
- Experience supporting SOX IT General Controls (ITGC) execution, testing, and deficiency remediation
- Background in IT compliance, audit, or IT management model / controls governance functions
- Familiarity with regulatory and control frameworks (e.g., SOX, COBIT, NIST)
- Experience working with external auditors (e.g., KPMG, PwC) and internal audit teams
- Proficiency with collaboration tools, including SharePoint, Microsoft Teams, and Yammer/Viva
- Hands-on experience with enterprise platforms such as ServiceNow, Power BI, and/or SailPoint
- Ability to analyze control data and develop reporting/insights for management and audit stakeholders
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Services Analyst - IT in Baltimore, MD vacancy
$95.4k - $106k
...activities relating to designing, building, testing, implementing and maintaining IT services, portfolios, products, projects and processes under the guidance of a Sr. IT Services Analyst or Manager. May assist in the coordination of tasks for subordinates. Independence...SuggestedWork experience placementLocal areaConstellation
Baltimore, MD10 hours ago$39.92 - $49.32 per hour
...Job Title: Client Service Analyst 3 Location: Maryland - Remote What you'll do: As a Trust Associate III you'll be responsible for working on client relationships and ensuring excellent client service and delivery to the client base. You'll be assigned a book of clients...SuggestedHourly payRemote workWestern Alliance Bank
Baltimore, MD3 days ago- ...A financial services company is seeking a Client Service Analyst 3 to manage client relationships and ensure exceptional service delivery. The role requires 5+ years of experience, preferably in banking, along with a strong understanding of banking operations and regulations...SuggestedRemote work
Western Alliance Bank
Baltimore, MD3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Services Analyst - IT. Be the first to apply!
Related searches
- IT internship Baltimore, MD
- information technology Baltimore, MD
- senior director it Baltimore, MD
- IT account executive Baltimore, MD
- information technology instructor Baltimore, MD
- IT contractor Baltimore, MD
- IT tech Baltimore, MD
- it risk analyst Baltimore, MD
- IT delivery manager Baltimore, MD
- information technology no experience Baltimore, MD