Vice President, Production Services-IBM MQ
The Bank of New York Mellon
Job-ID: 79061Category: Production Services Infrastructure SupportLocation: Pittsburgh, PA, United States; Lake Mary, FL, United StatesSchedule: Full time, DayPosted: 2026-09-03Base Salary Min: 69000Base Salary Max: 153000At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a Vice President, MQ Support / Administrator professional to join our production services middleware team in Pittsburgh, PA; New York, NY; New Jersey; or Lake Mary, FL.In this role, you'll make an impact in the following ways:Administer, support, and provision IBM MQ environments across IBM MQ appliances and/or containerized platformsManage TLS certificates to maintain secure and reliable messaging connectivityPerform firmware upgrades and support ongoing platform maintenance activitiesDeploy, configure, and maintain MQIPT environmentsProvision new MQ infrastructure and support day-to-day operational requirementsMonitor platform health, troubleshoot issues, and drive timely resolution of incidentsSupport incident management activities, including triage, escalation, resolution, and service restorationSupport change management processes, including production changes, maintenance planning, and implementation activitiesPartner with infrastructure, security, and application teams to ensure platform stability, security, and complianceMaintain operational documentation, technical procedures, and support standardsContribute to continuous improvement, reliability enhancement, and performance optimization initiatives To be successful in this role, we're seeking the following:7+ years of experience supporting and provisioning IBM MQHands-on experience with IBM MQ appliances and/or container-based MQ deploymentsExperience managing TLS certificates in enterprise environmentsExperience performing firmware upgrades and related infrastructure maintenanceExperience with MQIPT deployments and provisioningExperience with change management and incident management in a production support environmentStrong troubleshooting, problem-solving, and production support experienceStrong understanding of secure messaging, connectivity, and operational best practicesAbility to work effectively across teams in a fast-paced enterprise environmentz/OS support experience strongly preferredStrong communication skills strongly desiredExperience supporting highly available, enterprise-scale messaging environments preferredFamiliarity with automation, scripting, or infrastructure-as-code practices preferredExperience working in large, regulated financial services environments preferred At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here’s a few of our recent awards: America’s Most Innovative Companies, Fortune, 2025 World’s Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. About the organizationAt BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn Here’s a few of our recent awards:America’s Most Innovative Companies, Fortune, 2025World’s Most Admired Companies, Fortune 2025“Most Just Companies”, Just Capital and CNBC, 2025Our Benefits and Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.About the companyAt BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
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