Hybrid Workforce Management Lead - Sales Contact Center
Globe Life Liberty National Division- The Jackson Agencies
Globe Life Liberty National Division- The Jackson Agencies is looking for a Workforce Management Manager to oversee the Sales Agent Contact Center operations in McKinney, Texas. This hybrid role focuses on scheduling, forecasting, and optimizing resources to ensure service level agreements are met. The successful candidate will lead performance conversations, develop WFM strategies, and collaborate with various teams to enhance our workforce management processes. #J-18808-Ljbffr Globe Life Liberty National Division- The Jackson Agencies
Vacancy posted 1 day ago
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