Claims Supervisor

About This JobThe Patient's Compensation Fund (PCF) was created in 1975 to provide an affordable and guaranteed medical malpractice coverage system for the private healthcare providers in the state. The Patient's Compensation Fund is a self-funded state entity, operating independently of the main state budget, and governed by the PCF Oversight Board. The Patient's Compensation Fund provides protection for the healthcare system, keeping costs down, and providing a guaranteed pool of funds to pay those citizens injured from medical malpractice of private care providers. We are a small agency invested in retaining a skilled, productive, engaged, diverse team that we support through training and development, building connections, and supporting a harmonious work-life balance while delivering quality services to the citizens of Louisiana.This is an extremely responsible professional position. Supervision is exercised over journeyman-level to professional-level adjusters. The position involves application of claims law, knowledge of medical procedures and terminology, claims investigation and evaluation, current jurisprudence, claims and medical management, and particularly the medical malpractice statute, LA R.S. 40:1299.41, et seq. Working under the guidance of legislative mandate, this section provides efficient and economic claims handling of medical malpractice cases as an excess carrier. The cases ultimately adjusted within this section are complicated and have damages of the highest value, over $100,000.00, and are all litigated.An ideal candidate will possess the following competencies: Building and Supporting Teams, Displaying Expertise, Making Accurate Judgments, Acting with Ethics and Integrity, Displaying Professionalism, Leading Effective Teams, Managing Performance, Solving Problems, Training Others.Minimum QualificationsSix years of experience in insurance claims adjusting, examining, or investigation; accident investigation, legal research, project management, contract management, or construction management; OR Six years of full-time work experience in any field plus three years of experience in insurance claims adjusting, examining, or investigation; accident investigation, legal research, project management, contract management, or construction management; OR A bachelor's degree plus three years of experience in insurance claims adjusting, examining, or investigation; accident investigation, legal research, project management, contract management, or construction management; OR An advanced degree in risk management or insurance, business or public administration, safety or legal studies, construction management, or a health services field plus two years of experience in insurance claims adjusting, examining, or investigation; accident investigation, legal research, project management, contract management, or construction management. Experience substitution: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.Job SpecificationThe official job specifications for this role, as defined by the State Civil Service, can be found here.Job Duties and Other InformationThe State Risk Adjuster 5 is a supervisory role that oversees a team of State Risk Adjusters responsible for resolving claims in a manner that meets the needs and interests of Louisiana healthcare providers and those injured as a result of medical malpractice incidents. The role will actively engage with the claims leadership team; provide technical guidance to risk adjusters; provide direction on claim resolution; evaluate claims for authority, reserve accuracy, and payment; and manage employee and team performance. A successful candidate will foster a culture of excellence and servant leadership for those they have the privilege to serve. Position-specific details: Appointment type: Classified, Probationary and Promotional. Compensation: The actual starting salary depends on the experience of the selected applicant.How to apply: No Civil Service test score is required to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. Please identify ALL work experience with each employer on your job application! Please submit a complete job history. Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.For further information about this vacancy, contact:Taylor ColarPatient's Compensation Fund/Human ResourcesPO Box 3718Baton Rouge, LA 70821225-342-5200All prospective new hires will be subject to employment eligibility verification via the federal government's E-Verify system. As an Equal Opportunity Employer, PCF is committed to a diverse and inclusive workplace prohibiting discrimination based on any non-merit factor. PCF is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.BenefitsLouisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage, Parental Leave – Up to six weeks paid parental leave. Holidays and Leave – State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day. Additional holidays may be proclaimed by the Governor. State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System ( Teacher's Retirement System of Louisiana ( Louisiana School Employees Retirement System ( among others.