HARP Care Navigator Field-Based Behavioral Health

Job Description Job Description Health and Recovery Plan (HARP) Care Coordinators will manage care for adults with significant behavioral health needs under the NYS DOH Health Home Model. They will facilitate the integration of physical health, mental health, and substance use services for individuals requiring specialized approaches, expertise, and protocols which are not consistently found within most medical plans. In addition to the State Plan Medicaid services offered by Mainstream MCOs, qualified HARPs will offer access to an enhanced benefit package comprised of Home and Community-Based Services (HCBS) designed to provide the individual with a specialized scope of support services not currently covered under the State Plan. Essential functions include: Job Summary Gather information for and or conduct outreach, intake, assessment, and reassessments. Provide care management to a caseload through the coordination of medical, mental health, HCBS and substance abuse services. Conduct assessments and prepare a comprehensive plan of care as directed by NY State and Managed Care Organizations. Collaborate with the individual's HARP team including: MCOs, HCBS providers, as well as other medical and treatment providers. Ensure entitlements, insurance, and benefits are in place and maintained. Develop service plans and resolve barriers to effective service utilization. Monitor client's progress in utilizing services (appointments, treatment, medication, etc.) through telephonic and direct contact. Check that clients receive test results and track that clients follow up with medical directions. Escort clients to/from any appointments when needed. Document service information in databases and use electronic systems to track participant activities. Assist in crisis intervention and provide or refer to crisis services. Extensive field work required, including home visits and community work such as visiting hospitals and emergency rooms when determined necessary. Ensure that clients follow-up with aftercare discharge (i.e. fill prescriptions, make appointments). What You Need Bachelor's Degree Required; Masters Degree Preferred in one of the following fields: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Physical or Recreational therapy. Degrees in other related areas may be considered. Skills and/or Experience Required: For B.A. level candidates, two (2) years OR for M.A. level candidates, one (1) year of related experience working with individuals with severe mental illness. Ability and willingness to regularly travel, in some instances with clients in Agency vehicles to many locations using various modes of reliable and safe transportation You must have excellent interpersonal and time management skills. Proficiency in email and documentation on electronic platforms. Comfortable with fieldwork and navigating social services systems. Preferred: Knowledge of Medicaid, Social Security and other entitlements Benefits: Competitive Salary Medical/Dental 401k (with company match) Profit Sharing Employee Referral Program Lunch and Learn Workshops Supplemental Benefits Paid Time off Holidays #ZR Company Description New Horizon Counseling Center now serves a diverse population throughout Queens, Brooklyn, & Nassau/Suffolk. New Yorkers who have multiple comorbidities, such as chronic medical conditions often complicated by substance use and mental health disorders. Our clients experience significant barriers to access of behavioral and medical services due to a multitude of social and economic factors. By addressing these factors, New Horizon Counseling Center helps empower individuals to remain more engaged in their care, thereby reducing preventable hospitalizations and emergency care. Empowering Individuals & Strengthening Communities. We take an empathetic approach by always treating our clients with a caring culturally sensitive approach, then assess their readiness for behavioral change and provide a clear path to obtainable goals. Through our comprehensive array of programs, we provide an integrated, person-centered continuum of care. The foundation of our programs is laid with our Core Values. Company Description New Horizon Counseling Center now serves a diverse population throughout Queens, Brooklyn, & Nassau/Suffolk. New Yorkers who have multiple comorbidities, such as chronic medical conditions often complicated by substance use and mental health disorders. Our clients experience significant barriers to access of behavioral and medical services due to a multitude of social and economic factors. By addressing these factors, New Horizon Counseling Center helps empower individuals to remain more engaged in their care, thereby reducing preventable hospitalizations and emergency care. Empowering Individuals & Strengthening Communities. We take an empathetic approach by always treating our clients with a caring culturally sensitive approach, then assess their readiness for behavioral change and provide a clear path to obtainable goals. Through our comprehensive array of programs, we provide an integrated, person-centered continuum of care. The foundation of our programs is laid with our Core Values. #J-18808-Ljbffr