Data Center Site Lead

Data Center Site Manager will be responsible for daily operations, maintenance, and upkeep of the primary data center in Piscataway, NJ.

• Single point of contact for daily execution of tasks.
• Scheduling and monitoring the performance of on-site technicians, 3rd party vendors, and other resources performing work at the data hall.
• Assist with new hire interviews, staff onboarding and continuous mentoring and training of staff.
• Provide proper training, set clear expectations, and with the assistance of the team, provide tools for Data Center Techs to effectively execute daily job responsibilities.
• Plan and coordinate all daily datacenter operations and activities
• Plan weekly and longer term work as needed
• Assign the above ticket and project work to the techs and insure tasks are performed in a timely manner / as required
• Ensure tickets are updated and ultimately closed.
• Power monitoring and management.
• Environmental and cooling monitoring.
• Implement approved processes and procedures regarding Data Center Operations for Piscataway, NJ.
• Timely assignment and follow up on tickets.
• Review and offer recommendations (whenever possible) on improving existing
• processes.
• Follow best operational practices and contribute to maintain or improve high datacenter uptime.
• Maintain routine communication with on-site staff to ensure team task objections are being met.
• Provide weekly reports on activities in the data center, notable highlights, issues requiring escalation, and other relevant topics.
• Be a resource to also perform standard work activities in the data center including:

1. Rack and stack
2. Cable patching
3. Hardware break/fix
4. Layer 1 troubleshooting.

• Manage the onsite visits of authorized TS vendors for purposes of specialized equipment installs, maintenance, and repairs as needed. Ensure vendors are properly escorted per TS security policies
• Manage the receiving and shipment of equipment deliveries

• College Degree
• 3+ years managing a large datacenter
• Experience leading a team of datacenter technicians
• Basic understanding of power and power systems (DC, AC, Voltage, Current, Power, PDUs,...)
• Organization skills
• Detailed oriented
• MS Excel and Word skills
• Good communication skills