Clinical Deployment Consultant (Mid-America)

We Are The People Who Give Possibilities Purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of usfrom design and engineering to the manufacturing and marketing of our billions of MedTech products per yearto look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

Overall responsibilities:

• Demonstrates knowledge and understanding of relevant clinical operations, products, services, and competitive background products.
• Provides clinical leadership to BD customers in the implementation of interoperability and connectivity products.
• Interacts and supports Project Manager to ensure timely and productive implementations.
• Collaborates with hospital clinicians and EMR vendor to facilitate clinical workflows and participate in the development of policies and procedures.
• Reviews and facilitates customer awareness of common HL7 error codes.
• Escalates issues to clinical and technical SME when appropriate.
• Provides follow up to customers, according to department guidelines/criteria, for the purpose of system assessment, customer satisfaction, problem solving, and evaluation of the BD product/solutions.
• Develops recommendations to assure that customers experience the full benefit and capabilities of solutions implemented.
• Ability to function in a highly regulated industry.

Skills, duties and tasks particular to the job:

• Facilitation of conference calls and customer meetings for BD Infusion product implementations.
• Establish rapport with customers that is conducive to long term business relationships.
• Provide team support and product information on Infusion products as assigned by manager.
• Supports mentoring of team members to ensure product and process competency.
• Must possess leadership skills to manage customer teams, negotiate effectively, gain consensus within teams and deliver concise and consistent communication.
• Guides the review of customer site assessment and facilitates project design and implementation of Infusion products and technologies.
• Provides feedback to Business Operations and Field Trainers for continuous improvement of implementation methodology, tools, and services.

Technical:

• Demonstrates knowledge of clinical workflow processes.
• Ability to interact and guide diverse cross-functional teams to achieve desired outcome.
• Demonstrates knowledge of established Infusion product implementation methodologies and tools or equivalent industry standards.
• Must be detail oriented and able to coordinate complex projects consistent with established company and customer objectives.
• Demonstrates critical thinking and ability to aid customers in improving current business/practice operations including standardization across hospital systems.
• Demonstrates problem solving, troubleshooting and system consultation as it relates to clinical workflow and best practice considerations.
• Install and support BD Infusion hardware and software solutions.
• Influences customer acceptance and utilization of BD Infusion products and services.

Qualifications:

• Current Nursing Degree required
• 4-6 years of experience in related field
• Acute care hospital experience required preferably with nursing informatics or leadership experience; Pediatric, NICU, and Oncology experience highly desired.
• Driving requirements dictate that the candidate possess and maintain a valid driver license and be at least 21 years old.
• Home based position with travel. Travel may range from 75 - 100%, overnight travel. Position requires flexible working hours, including some nights and weekends. Ability to work independently from home office.
• Must be able to lift a minimum of 40 lbs. This position may involve pushing, pulling, stooping, bending, and lifting.
• Upon hire, must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis, Covid-19.
• Must meet vendor credential requirements for assigned customer sites.

Preferred:

• Acute care hospital experience required preferably with nursing informatics or leadership experience; Pediatric, NICU, and Oncology experience highly desired.
• Specific knowledge of BD business a plus.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

Primary Work Location: USA CA - San Diego Bldg A&B

Additional Locations: USA MO - St Louis

Work Shift:

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information: $91,500.00 - $146,300.00 USD Annual