Public Area Attendant - Hotel

Job Description

Job Description

The Renaissance Baltimore Harborplace Hotel is looking for a Public Area Attendant to join our housekeeping team. This position is responsible for keeping all public areas of the hotel clean, presentable, and inviting, including the lobby, restrooms, hallways, elevators, restaurants, and fitness center.

Responsibilities include sweeping, mopping, vacuuming, dusting, polishing surfaces, emptying trash, and replenishing supplies as needed.

The Public Area Attendant also assists with guest requests, reports maintenance issues, and helps ensure the hotel maintains a clean and welcoming environment for all guests.

$16.22 per hour

• Cleaning & Maintenance: Vacuum carpets, mop/scrub floors, dust surfaces, polish furniture/fixtures, clean restrooms (sinks, toilets, floors), empty trash/ashtrays, clean elevators, and sanitize high-touch areas.
• Guest Service: Greet guests, assist with needs, provide information (facilities, hours), post caution signs as needed, and ensure a pleasant, safe environment.
• Area Upkeep: Maintain the appearance of front desk, pool areas, exercise rooms, and event spaces, including restocking linens and supplies.
• Reporting: Immediately report any maintenance, repair, or safety issues to management.
• Equipment Care: Clean and maintain all cleaning equipment daily.
• Adherence: Follow all hotel policies, procedures, safety standards, and Lost & Found protocols. 

• Physical ability to stand, walk, bend, lift (up to 30-50 lbs), and maneuver equipment.
• Strong attention to detail and a proactive, service-oriented attitude.
• Good communication skills for guest/team interaction.
• Ability to work independently and as part of a team.
• Positive, pleasant, and professional demeanor. 

Work Environment:

• Fast-paced, involving frequent movement in various hotel locations.
• Requires working nights, weekends, and holidays as needed. 

Discover Renaissance Baltimore Harborplace Hotel, located on Baltimore’s famed Inner Harbor. The hotel offers 31,000 square feet of event space, 21 breakout spaces, 622 guest rooms, an on-site business center, fitness center, restaurant, coffee shop, and lounge.

We value our team and are committed to supporting their professional growth, well-being, and work-life balance. We offer a competitive benefits package that may include:

• Competitive salary
• Health, dental, and vision insurance
• Paid time off, holidays, and sick leave
• Professional development and training opportunities
• Career advancement and internal growth opportunities
• Employee recognition and reward programs
• A collaborative, inclusive, and supportive work environment