Customer Service Administrative Assistant

Job Description

Job Description

Job Summary We have a great part-time opportunity at a company located in Luck, WI. You will act as a customer liaison to ensure exceptional service and support profitable product sales. Responsible for assisting customers, generating quotes, processing orders, billing, and resolving issues.

Position Details

• Job Type: Part-Time

• Compensation: Starting at $18.00/hour

Key Responsibilities

• Manage incoming calls and emails from customers and prospects.

• Generate and process accurate quotes, orders, invoices, and customer files.

• Answer product questions and recommend solutions to meet customer needs.

• Collaborate with internal departments to resolve complaints and ensure satisfaction.

• Obtain vendor quotes and file freight claims for damaged shipments.

• Perform general administrative and clerical tasks to support daily office operations.

Requirements and Qualifications

• High school diploma or equivalent.

• 3-5 years' Experience in administration and customer service (Mining/Aggregate industry experience a plus).

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and database data entry.

• Experience operating multi-line phone systems and general office equipment (copiers, scanners).

• Strong organization, digital filing, and professional written communication skills.

Apply today with Express Employment Professionals.

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